Originally presented on 9/29/2021

During this webinar, Anthony Zerilli, Franchise Operations Manager, Majestic Residences; Vicki Powell, Director of Business Development, SYNERGY HomeCare; and Kelly Anne Deshaies, RN BSN, Director of Nursing, Community Living of Rhode Island on discussed how their organizations have been leveraging integrated pharmacy support services during the COVID-19 pandemic to support resident satisfaction. Stacey Bane, PharmD, Vice President Of Business Development, Assisted Living at Genoa Healthcare also shared challenges organizations are facing in the industry today and why resident satisfaction is important to your organization.

During this session, panelists covered how their communities leverage integrated pharmacy services to:

  • Navigate census and staffing issues amid the pandemic
  • Ease staff burden and improve workflow efficiencies
  • Drive higher resident and family member satisfaction

Download Presentation (PDF)

COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit https://openminds.com/live-mbpi/ for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at events@openminds.com or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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