The OPEN MINDS Health Plan Partnership Summit: An Assessment Of Payer Partnership Priorities In The 'Next Normal' took place on August 26, 2021 at The 2021 OPEN MINDS Management Best Practices Institute. Michelle Berthon, Behavioral Health Clinical Operations and Government Sector Product Development, Optum; Kimberly Macakiage, Medicaid Waiver Director, Integral Care; and Neal Tilghman, General Manager, Integrated Care, Netsmart; led this presentation. They shared common payer needs, ways to measure and communicate metrics that matter, and how data can build trust in relationships. They also presented an example of a right-fit care management platform – one that is . . .
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