This policy paper was published on February 25, 2021 by the North Carolina Department of Health and Human Services regarding the transition of Medicaid beneficiaries to the state's Medicaid managed care program. The policy paper outlines the responsibilities of the prepaid health plans (PHPs) during the transition, particularly when a Medicaid beneficiary unenrolls from a PHP Standard Plan, when a Medicaid beneficiary changes provider organizations, and the importance of ensuring care continuity through transitional care management . . .
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