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Who We Are
OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs.
Our mission is to provide the payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

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The big news on telehealth last week was that the Senate deal to reopen the government will extend Medicare telehealth coverage through January 30. The COVID-era ability of Medicare to pay for virtual care outside of rural health settings expired when the shutdown began on October 1.
Specifically, the extension delayed the reimposition of the geographic restrictions for Medicare non-behavioral telehealth visits and in-person visit requirements for behavioral telehealth visits. The extension also allowed continuation of Federally Qualified Health Centers and Rural Health Centers to remain as distant site provider organizations and reimbursement of audio-only non . . .
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Our Most Recent Market Intelligence
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Medicaid Home & Community-Based Services Waivers Covering The I/DD Population: An OPEN MINDS Market Intelligence ReportMarket Intel Reports
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Final Rule: Medicare Program; Hospital Inpatient Prospective Payment Systems For Acute Care Hospitals (IPPS) & The Long-Term Care Hospital Prospective Payment System & Policy Changes & Fiscal Year (FY) 2026 RatesMarket Intelligence Resources
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Children’s Home Of Jefferson: An OPEN MINDS Organizational ProfileOrganizational Profiles
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Deaf Respite By Advocates: An OPEN MINDS Program ProfileInnovative Program Profiles
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The Digital Transformation Plan: The OPEN MINDS Management Newsletter, November 2025The OPEN MINDS Management Newsletter, November 2025
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Our Latest Industry News
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States With Medicaid 1115 SUD Waivers Increased Use Of Methadone
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Adolescents Are Using Generative AI For Mental Health Advice
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97% Of Employer Health Plans Offer Mental Health Services, 67% Addiction Services
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Executive Order Directs Foster Care Reforms To Improve Youth Outcomes
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New Texas Law Creates Peer Support Network To Address Mental Health For First Responders
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What Our Clients Are Saying
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“OPEN MINDS is always in the conversation at OHEL. Our executive staff is always sharing the great content we get from you and it helps our strategic thinking.”CEO, OHEL Children’s Homes & Families
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“Keeping ourselves current with info from OPEN MINDS will be a key part of our success!”Chief Of Staff & Executive Communications, Vertava
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“This presentation was absolute 24k Gold and provided excellent information on planning during this uncertain time. Very helpful in taking in the larger picture of our future with helpful tips that are easily applied to agency policies and practices.”Employee, i2iCenter
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“I am ever so grateful for OPEN MINDS! I founded Friendship in the 70’s but until I met you, I had no mentor!”CEO/Founder, Friendship
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“Rarely a day goes by that I don’t forward something from OPEN MINDS to my staff.”Chief of Staff, Elwyn
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“Thanks for what you and your team are doing to help our industry manage through this by informing our perspectives. Can’t imagine trying to think strategically in the midst of so many moving parts without y’all.”CEO, Disability Services Provider Organization
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Chief Executive Office, Community Mental Health Center, Ohio
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“It’s the best one-stop-shop for information on the complex issues in health and human services. I no longer need my Google Alerts.”Marketing Executive, Medicaid Health Plan
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“I admire your savvy way of explaining our business changes and the bright and articulate way of breaking it down for the folks in the field.”Diana Carter Branham, MSW, LCSW, Grant-Blackford Mental Health Inc., Community Support Program
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“I just want to thank you for the great articles and information that I receive through OPEN MINDS. It is keeping me informed of what is going on in health care and helping me to expand my knowledge in my particular field. Just wanted to let you know that I am grateful.”Behavioral Health Professional, Mental Health Clinic, Indiana
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“OPEN MINDS has become our primary marketing resource for the behavioral health market. If it’s happened, happening, or going to happen… they know ALL about it! OPEN MINDS energized team members deliver objective data that will drive the evolution of management in behavioral health!”Sales & Marketing Director, Tech Company
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“Of all the newsletters I get, yours is the ONLY one I open every single time – no joke – even if it’s a topic that’s only tangential to my work, your info and insights are valuable.”Executive Director, Samaritan Counseling Center of the Northwest Suburbs
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“… through all my BH career, I have always appreciated what you created with OPEN MINDS. I have recommended it as the ‘go to’ resources so many times and it continues to improve as the trusted voice in our field.”Staff VP UM GBD BH, AmeriGroup RealSolutions
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“We value OPEN MINDS ability to take complex information and distill it into meaningful datasets that our audience can digest.”Harbor Behavioral Health
































