Gettysburg, PA (June 19, 2022) – More than 400 industry executives gathered for The 2022 OPEN MINDS Strategy & Innovations Institute in New Orleans, Louisiana, from June 14 through the 16. Included in the three-day event were The 2022 I/DD Executive Summit and The 2022 Mergers, Acquisitions & Affiliations Summit. Attendees took a deep dive into transformational strategy, improving service line value, partnerships, and accelerating innovation. All session recordings, presentations, and exhibit booths will remain available to registered attendees at until July 16, 2022.

Tonya Copeland, MBA, Vice President, Solutions Partner with UnitedHealthcare, opened the I/DD Summit with her keynote, “For I/DD Services, “Managed Care” Is Not A Bad Word: How United Healthcare Is Expanding Services To Meet This Growing Need.” Ms. Copeland shared the positive power of managed care to delivery whole person care that improves outcomes for this complex consumer group while addressing the cost of care.

Attendees heard, “From Obscurity Into The Spotlight–Telehealth’s Evolutionary Path In Behavioral Health & How Beacon Continues To Light The Way” from Hossam Mahmoud, M.D., Regional Chief Medical Officer for Beacon Health Options. Dr. Mahmoud focused on an increased emphasis on behavioral and physical health integration and whole person care, care coordination and collaboration across disparate behavioral health services, Model-based clustering and predictive data analytics, and support for network adequacy and access.

Douglas Nemecek, M.D., Chief Medical Officer – Behavioral Health with Evernorth/Cigna shared his keynote, “Filling In the Gaps: How Evernorth Is Driving Better Health For Complex Consumers.” The presentation focused on the need for partnerships and innovations to creating a comprehensive health care system to improve outcomes for consumers with complex needs.

OPEN MINDS Chief Executive Officer, Monica E. Oss, share the results of the 2022 OPEN MINDS National Innovation Survey during her opening remarks. During her closing keynote, “Another Emergency? Innovation Is The Key To A Resilience Playbook,” Ms. Oss shared a new management model that addressed the challenges of the ongoing era of instability requiring executives to adopt a new management model.

The Institute also featured four special events:

  • The OPEN MINDS 2022 I/DD Executive Summit: Innovations In Care Delivery For Consumers With I/DD & Complex Care Needs
  • The 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit
  • Making The Right Technology Investments For Your Organization: An OPEN MINDS Executive Seminar On Technology Strategy, Budgeting & Planning
  • How To Optimize Technology: An OPEN MINDS Executive Seminar On Getting The Most Value From Your Technology Investments – Sponsored by Qualifacts

The institute was produced in collaboration with several exhibiting event partners, including Akili, Core Solutions, NephU, Netsmart, NextGen Healthcare, PsychU, and Qualifacts. Several of the partners sponsored educational sessions:

  • Leveraging Technology For Growth Of Services & Margins sponsored by Qualifacts
  • Mental Health For All Members: A Scalable, Digital-First Solution For Health Plans sponsored by the Koa Health
  • Using Advanced Analytics, Workflows & AI To Decrease Provider Burden, Improve Quality Care & Maximize Revenue sponsored by Core Solutions
  • A Reflection On The Past & A Look To The Future Of The Health & Human Services Market sponsored by Otsuka Market Access
  • Harnessing The Power Of Digital Therapeutics In Pediatrics sponsored by Akili

OPEN MINDS premier partners include Akili, Core Solutions, Qualifacts, PsychU, NephU, NextGen Healthcare, and Netsmart.

OPEN MINDS partners include Otsuka Market Access, Genoa Healthcare, Streamline Healthcare Solutions, ContinuumCloud, Health Information Management Systems, and Terrapin Pharmacy.

OPEN MINDS Affiliate Sponsors include Cantata Health Solutions, Carenodes, CCNY, DrFirst, Eccovia, Ensoftek, Field Worker AI, Foresight, Humana Health Horizons, i2i Population Health, iCANotes, Integrative, Iris Telehealth, KiriWorks, Koa Health, Liberty Healthcare Corporation, Millin Associates, Owl, Relias, Sigmund Software, SilverCloud, and Tridiuum.

Next in the OPEN MINDS executive education series is The 2022 OPEN MINDS Management Best Practices Institute being held in-person from August 30 to September 1, 2022 in Newport Beach, CA. This Institute is the only national event focused on the management best practices and “must-have” competencies executives need to improve the service system for consumers with complex conditions in the “next normal.” Registration is complimentary for Elite members of the OPEN MINDS Circle, a market intelligence online community. You can register now by clicking here.

For more information on the program, upcoming sponsorship opportunities, or media inquiries, contact the events team, at 717-334-1329 or


OPEN MINDS is a national, multi-faceted agency with the deepest reach into the executive cadres of the specialty health and human services sector. We enhance the quality of care for individuals with chronic conditions and complex support needs by improving the business effectiveness of those serving them—provider organizations, payers, government agencies, pharmaceutical companies, and technology firms. For thirty years, we’ve been pioneers for change—helping organizations develop and implement transformational solutions for success in an evolving health and human service market. We specialize in crisis recovery and sustainability strategies. We are the industry leaders in executive content—education, market intelligence, publications—and management consulting. Visit to sign up for a free individual membership.

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