GETTYSBURG, Pa. (October 10, 2021) — OPEN MINDS has announced that The 2022 OPEN MINDS Performance Management Institute will take place in beautiful Clearwater Beach, Florida from February 15-17, 2022. The institute will provide a deep dive into performance improvement and consumer value in the “next normal.” This exclusive institute will bring executive attendees the metrics and practices to improve organizational performance and help them succeed in the year ahead.

Your goal as a provider organization is to deliver services that increase consumer service quality and decrease system costs,” said OPEN MINDS Senior Associate, Ken Carr. “Demonstrating that your services and programs work and that your organization can deliver on the outcomes requires a comprehensive data analysis to make your case to health plans. For provider organizations starting at the beginning of this process, the goal is to find the most relevant way to measure performance, analyze your data to demonstrate where your team adds value, and then find a way to highlight how your performance achievements will impact health plans’ results.”

This institute is the one health and human service executive event focused on improving performance–service performance, clinical performance, financial performance, and more. All these metrics drive outcomes and help your organization serve consumers with complex needs. Some of the key institute sessions include:

  • Taking Value-based Contracts To Scale–Is It Working?
  • Framework For Building A Workforce Strategy–Succeeding Amid A Workforce Shortage
  • Creativity In Contracts, Carve-Outs, & Capitation
  • Creating An Elastic Organization For Children’s Service
  • Cutting Readmissions: A Case Study In How Organizations Are Tackling This Problem With Complex Consumers

In addition, the institute week will feature an OPEN MINDS seminar and summit on Thursday, February 17

How To Develop A Successful Marketing Plan: The OPEN MINDS Seminar On Marketing Strategy

  • Tim Snyder, Vice President, OPEN MINDS
  • Erin Pressel, Senior Associate, OPEN MINDS

The OPEN MINDS Health Plan Partnership Summit

  • Keynote Address: Joyce Wale, Northeast Regional Behavioral Executive Director, United Healthcare Community and State
  • Richard Louis III, Vice President, OPEN MINDS
  • Cathy Gilbert, Senior Associate, OPEN MINDS

And new this year, the OPEN MINDS all day executive summit that will kick off a year-long executive education series designed with chief financial officers (CFO) and finance professionals in mind:

The OPEN MINDS Executive Academy For Health Care CFOs Summit

  • Ken Carr, Senior Associate, OPEN MINDS

Platinum partners supporting the institute include:

  • NephU
  • Netsmart
  • NextGen
  • PsychU
  • Qualifacts + Credible
  • Remarkable Health

Gold and Silver partners supporting the institute include:

  • Otsuka Market Access
  • Genoa Healthcare
  • Streamline Healthcare Solutions
  • Welligent

Bronze Partners supporting the institute include:

  • DATIS HR Cloud
  • HiMS
  • Relias
  • TenEleven Group

Affiliate Partners supporting the institute include:

  • Cantata
  • Dr. First
  • Eccovia
  • Ensoftek
  • Field Worker AI
  • GenoMind
  • Harris Coordinated Care Solutions
  • Humana
  • i2i Population Health
  • Iris Telehealth
  • Millin Associates
  • Owl
  • Sigmund Software
  • The Echo Group
  • Tridiuum
  • Wex

For more information and to register for this exclusive institute, visit

Registration cost is included in Elite-level subscriptions to the OPEN MINDS Circle market intelligence service. For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education & Events team, at 717-334-1329 or


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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