Press Release | January 19, 2025

Core Solutions Releases Findings Of 2024 EHR Satisfaction Survey Of Behavioral Health & IDD Healthcare Providers

King of Prussia, PA. (January 19, 2025) — As the demand for efficient and effective electronic health record (EHR) systems grows, a new industry study sheds light on the experiences and preferences of behavioral health and intellectual and developmental disabilities (IDD) organizations. Core Solutions, in partnership with OPEN MINDS, has released the findings from their  2024 National Behavioral Health & IDD EHR Satisfaction Survey, offering in-depth insights gathered from  healthcare organizations predominantly in the mental health, substance use disorder (SUD), and IDD market sectors.

The 2024 National Behavioral Health and IDD EHR Report offers critical feedback from professionals who rely on EHR systems daily. It provides insights into how organizations are currently using their EHR platforms, while also highlighting key challenges, unmet expectations, and gaps in system functionality. For behavioral health and IDD professionals considering new technology, this white paper presents real-world data from users across multiple platforms, revealing where EHRs perform well, where they fall short, and which features are most in demand.

Topics in the report include:

• Satisfaction levels with current behavioral health and IDD EHR systems
• Timelines for health care organization looking to invest in new or upgraded EHR solutions
• Gaps and missing functionalities in existing EHR platforms
• Priorities for improvement, including desired features and system enhancements
• The role of artificial intelligence (AI) and users’ expectations for AI functionality in EHRs
• Challenges around interoperability and data sharing across systems
• Shortcomings in client medical record access and communication

Download the report for free at: https://info.coresolutionsinc.com/white-paper-download-2024-national-behavioral-health-and-idd-ehr-report

About Core Solutions

Core Solutions is the progressive leader in transforming the behavioral, medical and social services experience for behavioral health providers, consumers and state agencies. Core’s Integrated Behavioral Health EHR platform, Cx360, allows for the improvement of the provider, consumer and payer relationship through increased consumer-centric collaboration which results in improved outcomes. This is accomplished through our ability to simplify the end-to-end behavioral health experience, deliver integrated care coordination, improve consumer engagement and streamline accurate provider reimbursement. For more information, visit www.coresolutionsinc.com.

About OPEN MINDS

OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. For more information, visit www.openminds.com.