GETTYSBURG, Pa. (November 30, 2020) – On December 3 at 1:00 pm EST, OPEN MINDS will host the executive web forum, Developing Behavioral Health Centers Of Excellence, for executives of health and human service organizations. Led by OPEN MINDS Senior Associate Cathy Gilbert, the web forum will discuss what executives can do to prepare for a Behavioral Health Centers Of Excellence (CoE) designation.

“Centers Of Excellence are driven by a need for convenience, better outcomes, lower costs, and better provider organization performance,” said OPEN MINDS Chief Executive Officer Monica E. Oss. “What will the future hold for this model? Episode-of-care rates are a strong contender, which would provide the ability to report and manage clinical utilization, cost, and performance. All are critical to a successful strategic plan.”

Executive attendees will learn:

  • What CoEs are and what they look like.
  • What the benefits and challenges of becoming a CoE are.
  • How to design and implement CoE programs in the behavioral health space.

The December 3 executive web forum—exclusive to Elite members of the OPEN MINDS Circle—is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and culture changes of a market in turbulence during (and after) the COVID-19 crisis. Each 60-minute briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. OPEN MINDS experts are on the line to answer questions and provide follow up private Quick Consults for members.

For more information on the program, or media inquiries, contact Meena Dayak, Executive Vice President, Market Intelligence, OPEN MINDS, at 717-334-1329 or

 is an award-winning information source, executive education provider, and business solutions firm specializing in health and human services for people with chronic conditions and complex support needs. For thirty years, we’ve helped organizations implement the transformational business practices they need to succeed in an evolving market with new reimbursement, competition, policies, and regulations. Learn more at


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