Indira Paharia, Eric Bailly, And Joyce Wale Announced As Keynotes For February’s Performance-Focused Executive Institute In Clearwater Beach, FL.

GETTYSBURG, Pa. (January 9, 2022) – OPEN MINDS has announced that Dr. Indira Paharia, Chief Operating Officer, Behavioral Health, Centene Corporation, Eric Bailly, LPC, LADC Business Solutions Director, Behavioral Health Clinical Strategy, Anthem, Inc. and Joyce Wale, Regional Executive Director, Behavioral Health, United Healthcare Community Plan will headline The 2022 OPEN MINDS Performance Management Institute, kicking off on Tuesday, February 15, 2022. The institute features dynamic educational sessions, inspiring keynote addresses, plenty of networking opportunities, and is the only executive event focused on performance measurement and management for the “next normal” in the health and human services field serving consumers with complex needs.

“The ‘go to’ organizations serving consumers with complex behavioral, cognitive, social, and chronic medical conditions will require a new business model – one that is integrated, hybrid, and value-based,” says Monica E. Oss Chief Executive Officer at OPEN MINDS. “Specialty provider organizations are currently on a precipice, and in order to move into the future, instead of falling off the cliff, excellence in performance metrics is at an all-time high.”

Tuesday, February 15 Institute Highlights

Kicking the off the institute is Dr. Indira Paharia, Chief Operating Officer, Behavioral Health, Centene Corporation, with her keynote address: “Improving Access & Collaboration For Complex Consumer Needs: Centene’s Approach To Integrated Care.” Dr. Indira Paharia and Monica Oss, Chief Executive Officer, OPEN MINDS, will engage in further questions and a deeper conversation in the thought leader forum following the keynote session.

Additionally, OPEN MINDS’ senior associates will present the case study, “How To Change The Medicaid Rules In Your State,” which will cover how Medicaid leaders are addressing shrinking budgets, reimbursement models, workforce crises, technology shortcomings, regulatory uncertainty, and many other problems that are both old and new.

In the afternoon you can hear about the growing list of provider groups that are focused on the social determinants of health (SDoH), in the case study: “Generating New Revenue With Social Support Programs: Design, ROI Estimates, & Contracting.”

Realigning Your Portfolio – What Services Survive?” is a best-practice session where presenters will discuss everything you need to know about developing a comprehensive strategy for streamlining your organization for profitability and sustainability.

Hear about incentive-based team compensation programs in the best practice topic: “A Look At Incentive Compensation Programs For Teams – What Are They & What Effect Do They Have?

Don’t miss the chance to hear from organizations across the nation that are getting creative and tackling the issue of readmissions: “Cutting Readmissions: A Case Study In How Organizations Are Tackling This Problem With Complex Consumers.”

In the Executive Roundtable, “Rising Wage Rates: How Do You Manage Your Margins & Unit Costs,” presenters will go over why understanding how to offset costs and operate with quality outcomes, all the while managing rising wage rates, is imperative to your organizational sustainability and performance optimization.

Wednesday, February 16 Institute Highlights

Eric Bailly, LPC, LADC, Business Solutions Director, Behavioral Health Clinical Strategy, Anthem, Inc. will kick off day two of the institute with his keynote presentation: “You Can’t Have One Without The Other: Making Health Plan Data Analytics Work For Provider Organizations.” Mr. Bailly will delve into the ever-evolving relationship between payers and providers, and some of the innovative programs Anthem is working on to combat issues in the substance use disorder landscape. A thought leader forum directly follows his keynote.

Learn more about the best practices for value-based contracts and for service line expansion into home-based service delivery in the session: “Taking Value-Based Contracts To Scale – Is It Working? and How To Get Started (Or Expand) Delivering Home-Based Service Delivery.”

Hear how organizations are utilizing innovative carve-outs to control costs in narrow networks and partnerships, with guest speaker, Heather TerHark-Monreal, VP, Ancillary Services, Vivage Senior Living, in the panel: “Creativity In Contracts, Carve-outs, & Capitation.”

Learn how organizations on the frontlines are succeeding as they share some of their insights, strategy, and best practices for putting these ideas into motion with “Framework For Building A Workforce Strategy – Succeeding Amid A Workforce Shortage.”

Join guest speakers Amy Edgar, Founder, Children’s Integrated Center For Success, and Elizabeth Saylor, CFO, Intermountain Deaconess Children’s Services, along with James Stewart, President & CEO, Grafton Integrated Health Network & Advisory Board Member, in the panel discussion “Creating An Elastic Organization For Children’s Services.”

Join Vice President at OPEN MINDS, Richard Louis, III as he covers the broad reforms to California’s Medicaid delivery system, programs, and payment methodologies in: “Preparing For CalAIM: Performance Measurement & Performance Management Under CalAIM.”

We finish the day with the engaging and popular closing address from OPEN MINDS Chief Executive Officer, Monica E. Oss in her keynote, “With Performance Management, Timing Is Everything.”

Thursday, February 17 Institute Highlights

Join us through Thursday for The 2022 OPEN MINDS Health Plan Partnership Summit, which will feature several innovative case studies and speakers throughout the day. This all day summit begins with “Finding Your Seat At The Table: How United Healthcare Is Defining The Performance Measures For A Successful Payer/Provider Partnership,” a keynote presentation by Joyce Wales, Northeast Regional Behavioral Executive Director, United Healthcare Community Plan.

Following the keynote address will be the timely topics featuring in-depth case studies between payers and provider organizations:

Don’t miss our brand new all-day executive summit on Thursday, which kicks off our year long CFO Consortium, “The 2022 OPEN MINDS CFO Summit.”

Summit sessions include several innovative case studies, as we hear from experts in the field:

Along with the summits, OPEN MINDS will host the only marketing seminar of its kind that is designed specifically for specialty provider organizations in the health and human services field, in: “Maximizing Revenue, Aligning Internal Growth Strategy & Succeeding In Value-Based Care: An OPEN MINDS Executive Seminar on Marketing Strategy.”

For executives who can’t make the institute in person, keynotes, seminars, and select sessions will be available to live stream during the event. Additionally, all sessions will be recorded and available as podcasts with presentation materials available post-event. Note that executives that want to take part in the livestream sessions or listen to the podcasts must register for the institute.

Partners and exhibitors supporting the institute include:

  • NephU
  • Netsmart
  • NextGen Healthcare
  • PsychU
  • Qualifacts + Credible
  • Remarkable Health
  • Otsuka Market Access
  • Genoa Healthcare
  • Streamline Healthcare Solutions
  • ContinuumCloud
  • Health Information Management Systems
  • Relias
  • TenEleven Group
  • Cantata
  • Dr. First
  • Eccovia
  • Ensoftek
  • Field Worker AI
  • GenoMind
  • Harris Coordinated Care Solutions
  • Humana
  • i2i Population Health
  • Iris Telehealth
  • ICANotes
  • Millin Associates
  • Owl
  • Sigmund Software
  • The Echo Group
  • Tridiuum
  • CapGrow Partners
  • CCNY Inc.
  • Terrapin Pharmacy

To view the full agenda, all faculty, and for more information about the institute, visit:

Registration for this exclusive institute is now available at: All registration fees are included for all Elite-level subscribers to OPEN MINDS Circle. For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education & Events team, at 877-350-6463 or


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

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