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Gettysburg, Pa. (May 7, 2023) —In this labor market, provider organizations face tight margins and increasing staff shortages. Workers also have higher expectations about compensation, benefits, and organizational culture. On May 11 at 1:00 PM ET, Iris Sandoval, MBA, Chief of Human Resources (HR) at Emergence Health Network (EHN), will discuss how to use HR data for constant recruitment improvement and retention initiatives during Better Human Resources, Better Staffing—The Emergence Health Network Case Study.

During this one-hour live presentation, Ms. Sandoval will also discuss how HR is a key tool not only for recruiting and retention but also for change management, leadership development, and performance management. She will focus on how to address executive priorities to support strategic plans and initiatives, as well as how to demonstrate HR value through metric-driven and goal-driven problem solving.

“It’s critical that provider organization executives learn how to ‘sell’ their organization to employees in a tight labor market,” said OPEN MINDS Chief Executive Officer, Monica E. Oss. “Executive teams should develop and update their metrics-driven staffing strategy now. Staffing challenges are not going to get easier.”

To register for the 1:00 p.m. ET, May 11 event, visit There is no cost to register, but a free membership in the OPEN MINDS Circle is required.

The April 20 Circle Elite Executive Roundtable is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and cultural changes of a market in turbulence during (and after) the COVID-19 crisis. Each one-hour briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. Once an exclusive benefit to Elite members of the OPEN MINDS Circle, these impactful sessions are now available to all OPEN MINDS subscribers and available on demand.

Iris Sandoval, MBA, Chief of Human Resources at Emergence Health Network (EHN)

Iris Sandoval currently serves as the Chief of Human Resources at Emergence Health Network. She has over 12 years of progressive experience in human resources with various Fortune 500 companies, non-profits, and health care administrators. She was born and raised in El Paso, Texas, although her educational goals led her to spend over ten years in Albuquerque, New Mexico. In a previous role, Iris started a Human Resources Department from its inception, bringing policy and regulation to a growing healthcare administrator in New Mexico. Since then, she has grown her career, serving in all major functions of the human resources field. Her passion for people and the community of El Paso led her back home. Mrs. Sandoval holds a Bachelor’s Degree in Communications and Spanish and a Master’s Degree in Business Administration with a concentration in Human Resources and finance. She is a certified SHRM and PHR professional and was recently awarded 2022 EPSHRM HR Professional of the Year.


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.  Learn more at


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