Leaders of Beacon Health, Evernorth, United Healthcare & Council Capital Highlight Agenda For Upcoming 2022 OPEN MINDS Strategy Innovations Institute

GETTYSBURG, Pa. (March 13, 2022) – OPEN MINDS has announced that Tonya Copeland, Vice President – Solutions Partner, Strategic Solutions, UnitedHealthcare Community & State Chief; Eric Keen, General Partner, Council Capital; Hossam Mahmoud, M.D., Regional Chief Medical Officer, Beacon Health; and Douglas Nemecek, M.D., Chif Medical Officer, Evernorth will headline The 2022 OPEN MINDS Strategy Innovation Institute, kicking off on Tuesday, June 14, 2022. This year’s three day event will focus on moving innovation to action and sustainable strategies for organizations serving consumers with complex conditions in the “next normal.” Here are some institute highlights you won’t want to miss.

Tuesday, June 14 Institute Highlights

Starting the institute is two executive summits. “The 2022 OPEN MINDS I/DD Executive Summit” will feature keynote speaker Tonya Copeland, MBA, Vice President – Solutions Partner, Strategic Solutions, UnitedHealthcare Community & State Chief.  Hear how the state of managed care at United Healthcare started, how it’s going, and where it’s headed as it attempts to expand services for growing needs in the I/DD healthcare space in Ms. Copeland’s presentation, “For I/DD Services, “Managed Care” Is Not A Bad Word: How United Healthcare Is Expanding Services To Meet This Growing Need.”

The summit will feature the following case study presentations:

• Care Coordination Models For The Most Complex Consumers with I/DD
• Designing A Service Delivery System For Consumers With I/DD & Complex Medical Needs
• The Corrections System & The Consumer With I/DD – Innovative Programs featuring Amy Gaddor, Assistant Director of Clinical Services, Mountain Lake Services
• Innovative Approaches To Managed Care & I/DD Services

Also taking place on June 14 is “The 2022 OPEN MINDS Mergers, Acquisitions & Affiliations Summit,” where attendees will learn from industry experts the ways in which you can position your organization for sustainability and growth as we move forward into the “next normal.” We will begin the summit with a keynote panel presentation, “The Investor Perspective – The Trends & Future Of Investment In The Complex Consumer Market Space” featuring Eric Keen, General Partner, Council Capital.

Summit sessions include several innovative case studies:

• National Specialty Provider Organizations – Current Developments & Future Trends
• Affiliation With A Merger- Perspectives From Executives Who Are Making It Work featuring Guy Signor, President & CEO, Journey Health System
• Making Mergers & Acquisitions Work – Perspectives From Executives Post-Mergers featuring Nick Riehl, EVP of Corporate Development, General Counsel, ncgCARE

Additionally, OPEN MINDS’ senior associates Sharon Hicks and Carol Clatyon, Ph.D. will present the Executive Seminar, “Making The Right Technology Investments For Your Organization: An OPEN MINDS Executive Seminar On Technology Strategy, Budgeting & Planning.”  In this session, they will cover the big challenges facing executives as they lead their organization on the path to a tech-driven future.

In the afternoon, Dr. Clayton and Ms. Hicks will discuss what needs to be addressed to ensure your organization is on the path to maximizing your tech investment in the Executive Seminar, “How To Optimize Technology: An OPEN MINDS Seminar On Getting The Most Value From Your Technology Investments.”

Wednesday, June 15 Institute Highlights

Monica E. Oss will kick off the institute by sharing the results of The 2022 OPEN MINDS National Innovation Survey. Following Ms. Oss, Hossam Mahmoud, M.D., Regional Chief Medical Officer, Beacon Health, will present his keynote: “From Obscurity Into The Spotlight–Telehealth’s Evolutionary Path In Behavioral Health & How Beacon Continues To Light The Way.” Dr. Hossam will discuss an increased emphasis on behavioral and physical health integration and whole person care, care coordination and collaboration across disparate behavioral health services, Model-based clustering and predictive data analytics, and support for network adequacy and access.

Next, take a deeper look at the simplicity, yet complexity of the Net Promoter Score, in the Topical Case Study, “Improving Your Net Promoter Scores With Patient Journey Mapping To Improve The Consumer Experience.”

Kimberly Bond, MS, LMFT, Executive President, OPEN MINDS will talk about which type of organizations would most greatly benefit from SNF-at-home model implementation. In this session, “Do Complex Care Needs Require An In-Patient Stay? Evaluating Skilled Nursing Facility-At-Home Models,” she’ll examine the variety and complexities of SNF-at-home models, and how the pandemic has accelerated the public’s acceptance of, and preference for, home health services.

In the afternoon you can hear the case study, “Models For Integration Of Primary Care & Specialty Provider Organizations – Evaluating The Options.” Ray Wolfe, Senior Associate, OPEN MINDS, and Jim Fiorenzo, Senior Associate, OPEN MINDS, will take a discerning look at what factors drive the important decisions by specialty provider organizations when adding primary care to their service lines, and how best to evaluate the options.

A question many executive teams within health and human services are grappling with is whether their organization is “big enough.” In the session, “How Big Is Big Enough? Is Your Organization The Wrong Size?” provider organization executives will walk through the process of using strategic planning to answer the question of scale — and identify the best tactics for long term sustainability.

In the afternoon, join our exclusive seminar lead by Richard Louis III, vice president Western Region, OPEN MINDS, and hear case studies of executives of specialty and primary care organizations on their strategic planning and service line development initiatives, in the session, “Preparing For CalAIM – Developing A Strategy For Sustainability & Success For Specialty Care & Primary Care In A Changing Medi-Cal Market.”

Hear how mobile health care apps are revolutionizing the health care ecosystem by improving communication, efficiency, and quality of service, in the topical case study, “Integrating Consumer Apps Into Your Service Delivery System: A Best Practice Approach.” In this session, you’ll hear how mobile apps can benefit health care businesses and about popular technology trends that provider organizations should consider for health care mobile app implementation.

In the session, “Developing A Hybrid Service Delivery Model – Panning For Virtual, In-Clinic & In-Home Services,” we’ll discuss the hybrid method to patient care and how it goes beyond just the virtual visit and should provide a more personalized, flexible, and seamless patient journey.

Join us for a visionary discussion with a panel of payer executives on the future of health plan care programs for complex patients, in the Plenary Panel, “Next Generation Care Coordination For Complex Consumers: Innovative Health Plan Programs.” In this session, you’ll learn how payers & providers can better partner to deliver next generation care coordination.

Thursday, June 16 Institute Highlights

Douglas Nemecek, M.D. Chief Medical Officer, of Evernorth will kick off the final day of the institute with his keynote address, “Filling In the Gaps: How Evernorth Is Driving Better Health For Complex Consumers.” Hear how Evernorth plans to tackle this challenge, and how your specialty provider organization plays a major role in the development of creating a comprehensive health system.

Next will be a topical case study, “Emerging Hybrid Models For Addiction Treatment,” which will spark a discussion on how to best measure treatment effectiveness using the metrics and data needed to assess the efficacy of a blended approach to care, and best practices in leveraging technology to deliver care in the “next normal.”

Also taking place is a best practice “How-To” session, “Improving The Financial Performance Of A Service Line: A Best Practice Approach,” where we’ll cover how to identify financial performance restrictions and getting the tools and methodology to assist in improving service line profitability.

Next up we will have our executive roundtable which will cover ensuring you have the right data to analyze and turn into meaningful metrics to improve performance.  This topic, “Metrics Matter – Utilizing Quality Measures & Key Outcomes As Performance Drivers” will be led by Joe Naughton-Travers.

During the session, “Social Media & Health Care: A Look At The Health Care ‘Presence’ On Facebook, Instagram, YouTube, & TikTok” attendees will look at the current health care presence across each of the most-popular social media platforms, and how that’s impacting the provider-patient experience.

In the afternoon executive roundtable, “The New Workforce Landscape – A Playbook For Optimizing Workforce Recruitment Performance” attendees will hear from prominent provider organization executives and will learn how to create an ’employer of choice’ environment to help attract the best and brightest.

For executives who can’t make the institute in person, keynotes, seminars, and select sessions will be available to live stream during the event. Additionally, all sessions will be recorded and available as podcasts with presentation materials available post-event. Note that executives that want to take part in the livestream sessions or listen to the podcasts must register for the institute.

To view the full agenda, all faculty, and for more information about the institute, visit: https://strategy.openminds.com/agenda/.

Registration for this exclusive institute is now available at: https://openminds.com/register-now-sii2/. All registration fees are included for all Elite-level subscribers to OPEN MINDS Circle. For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education & Events team, at 877-350-6463 or events@openminds.com.

 

ABOUT OPEN MINDS

OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.