GETTYSBURG, Pa. (November 21, 2021) – OPEN MINDS has announced Indira Paharia, PsyD, MBA, MS, Chief Operating Officer, Behavioral Health, Centene Corporation and Eric Bailly, LPC, LADC Business Solutions Director, Behavioral Health Clinical Strategy, Anthem Inc. have been invited to keynote The 2022 OPEN MINDS Performance Management Institute. The institute will return to the Sheraton Sand Key Resort – Clearwater Beach, from February 15-17, 2022 and is the one health and human service executive event focused on improving performance  ̶  service performance, clinical performance, financial performance, and more. The institute brings together executives interested in the metrics and the practices to improve organizational performance  ̶  and succeed in the year ahead.

Kicking off the institute on Tuesday, February 15, Monica E. Oss, Chief Executive Officer at OPEN MINDS will share the results of this year’s Performance Management Executive Survey and will discuss the implications for health and human service organizations. Following Ms. Oss, Dr. Indira Paharia, Chief Operating Officer, Behavioral Health, Centene Corporation (invited), will present her keynote address, “Improving Access & Collaboration For Complex Consumer Needs: Centene’s Approach To Integrated Care.” Dr. Paharia is a licensed clinical psychologist with over 20 years of specialized experience in behavioral health managed care and behavioral/physical health integration. She has held senior executive and board positions with provider organizations and Fortune 500 companies. Prior to joining Centene, she served as Chief Practice and Performance Officer for one of the largest and oldest health and human services organizations in the country. Previously, she was the National Vice President of Clinical Programs for a Fortune 500 Medicaid Managed Care company, where she led integrated care management for all Medicaid and Medicare members.

On Wednesday, February 16, Keynote speaker, Eric Bailly, LPC, LADC business solutions director, behavioral health clinical strategy, Anthem, Inc. (invited) will delve into the ever-evolving relationship between payers and providers through a substance use lens and offer innovative areas of opportunity utilizing shared data and recent real-life examples of implementation in his session, “You Can’t Have One Without The Other: Making Health Plan Data Analytics Work For Provider Organizations.” Eric Bailly is a Licensed Professional Counselor in the states of ND and CO and is a Licensed Alcohol and Drug Counselor in the state of MN. Before joining Anthem, Mr. Bailly worked as a behavioral health clinician in several settings including Outpatient Substance Use Disorder treatment services at both Kaiser Permanente and the Jefferson County Department of Health and Environment, both in the Denver, CO metro area.

This packed executive event offers a deep dive into improving performance and customer value in the “next normal”  ̶  what the experts recommend, what leading organizations are doing, and what payers want. This institute features informative case studies, best-practice frameworks, and expert panels, where executives can learn from organizations bringing real-world examples and tools to share. Some of the highlights of the week’s session include:

  • Generating New Revenue With Social Support Programs: Design, ROI Estimates, & Contracting
  • Rising Wage Rates: How Do You Manage Your Margins & Unit Cost?
  • Framework For Building A Workforce Strategy – Succeeding Amid A Workforce Shortage
  • How To Get Started (Or Expand) Delivering Home-based Service Delivery
  • Creating An Elastic Organization For Children’s Services

The institute will also feature two executive all day summits and one executive half day seminar on February 17:

OPEN MINDS Platinum Partners include Qualifacts + Credible, PsychU, NephU, NextGen Healthcare, Remarkable Health, Bells, and Netsmart.

OPEN MINDS Gold, Silver, and Bronze Partners include Otsuka Market Access, Genoa Healthcare, Streamline Healthcare Solutions, Welligent, HiMS EHR Solutions For Integrated Health Care, DATIS HR Cloud, Relias, and TenEleven Group.

OPEN MINDS Affiliate Sponsors include Cantata Health Solutions, DrFirst, Eccovia, Ensoftek, Field Worker AI, GenoMind, Harris Coordinated Care Solutions, Humana Health Horizons, i2i Population Health, iCANotes, Iris Telehealth, Millin Associates, Owl, Sigmund Software, The Echo Group, and Tridiuum.

For more information and to register for this exclusive institute, visit

Registration for this exclusive institute is now available at:  Registration is included in Elite-level subscriptions to the OPEN MINDS Circle market intelligence service. For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education & Events team, at 717-334-329 or

is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

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