GETTYSBURG, Pa. (October 3, 2021) – OPEN MINDS has announced that Joseph Kvedar, M.D., Vice President Of Connected Health, Health Partners Massachusetts and President, American Telehealth Association, and Joseph Lee, M.D., President and Chief Executive Officer, Hazelden Betty Ford Foundation will headline The 2021 OPEN MINDS Technology & Analytic Institute, kicking off on Monday, October 25, 2021. The institute has dozens of sessions and experiential learning activities designed to guide health care executives serving consumers with complex needs, leverage technology for strategic advantage, and prepare for transformational leadership in the year ahead.

“For success and sustainability in health and human services, all roads lead to technology,” said Monica Oss, Chief Executive Officer at OPEN MINDS. “Executive’s ability to leverage data and technology will determine their competitive advantage in the changing health and human services field. Our three-day institute provides a deep dive into the technology-related strategic issues that executives need to address.”

Monday, October 25 Institute Highlights

Make sure you catch The 2021 Care Innovation Summit! Summit sessions include several innovative case studies:

Understand the scope and process selection of technologies during the 2021 OPEN MINDS Seminar, Making The Right Technology Investments For Your Organization: An OPEN MINDS Executive Seminar On Technology Strategy, Budgeting & Planning.

Join OPEN MINDS Senior Associates who will guide you through a step-by-step process for selecting an EHR that fits all your organization’s needs in the afternoon seminar, Finding An Electronic Health Record System For Your Future: The OPEN MINDS Seminar On Best Practices In EHR Selection, Contracting & Optimization.

Tuesday, October 26 Institute Highlights

Don’t miss the chance to hear Joseph Kevdar, M.D., Vice President of Connected Health, Health Partners Massachusetts and President American Telehealth Association deliver his keynote presentation, The Evolving Digital First Health Care Landscape For The ‘Next Normal’. He will cover critical issues like achieving quality and finding balance between virtual and in-person care. A one-on-one session directly follows his keynote.

Learn more about tech best practices for integrated care and for home-based service delivery in the sessions, “How Are You Doing With The ‘Whole Person’? Using Technology For The Integration Of Complex Consumer Health Care” and “Optimizing Home-Based Services With Technology—The 21st Century Cures Act, Electronic Visit Verification, Route Mapping & More“.

Find out how to develop a best-in-class hybrid service delivery capacity in the session “Going Hybrid—The Process & The Technology For An Integrated Virtual, In-Home & In-Clinic Service Model

Improve your understanding of the tools to improve consumer engagement and consumer experience in the sessions “Consumer-Focused Technology For Better Consumer Experience & Engagement” and “Moving To A Next Generation Web Site—The Objectives, The Plan & The Technology

Wednesday, October 27 Institute Highlights

Be ready to hear from keynote speaker Joseph Lee, M.D., President, and Chief Executive Officer of the Hazelden Betty Ford Foundation as he explores harnessing the power of technology to meet the needs of individuals and families where they are in the keynote, Unlocking Value Through Integration and Technology | Meeting Individuals and Families Where They Are. Attendees will have an opportunity to talk one-on-one with our speaker directly following the session.

Join our deep dive session on the technology needed to thrive in California’s reform initiative in “The California Tech Roundtable – How CalAIM Will Change Technology Needs Of Specialty Provider Organizations

Learn best practice models for moving management teams to metrics-based models in “Making Analytics Work For Strategy & Sustainability—The Metrics, The Dashboard & The Management

Get prepared for the era of ransomware and data breaches in our session “Managing The Data Breach: How To Prepare, Plan & Protect Your Organization

OPEN MINDS’ Chief Executive Officer, Monica E Oss will close the institute with her keynote, Technology Strategy For Sustainability—EHRs Are Just The Start. This keynote session brings everything together and gives executives a high-level overview of the next steps.

For executives who can’t make the institute in person, keynote, plenary, and partner sessions will be live streamed during the event. In addition, all sessions will be recorded and available as podcasts with presentation materials available post-event. Note that executives that want to take part in the livestream sessions or listen to the podcasts must register.

Platinum partners supporting the institute include:

  • NephU
  • Netsmart
  • NextGen
  • PsychU
  • Qualifacts + Credible
  • Remarkable Health

Gold and Silver partners supporting the institute include:

  • Otsuka Market Access
  • Genoa Healthcare
  • Streamline Healthcare Solutions
  • Welligent

Bronze Partners supporting the institute include:

  • DATIS HR Cloud
  • HiMS
  • Relias
  • TenEleven Group

Affiliate Partners supporting the institute include:

  • Cantata
  • Dr. First
  • Eccovia
  • Ensoftek
  • Field Worker AI
  • GenoMind
  • Harris Coordinated Care Solutions
  • Humana
  • i2i Population Health
  • Iris Telehealth
  • Millin Associates
  • Owl
  • Sigmund Software
  • The Echo Group
  • Tridiuum
  • Wex

To view the full agenda, all faculty, and for more information about the institute, visit:

Registration for this exclusive institute is now available at: All registration fees are included for all Elite-level subscribers to OPEN MINDS Circle. For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education & Events team, at 877-350-6463 or


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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