Gettysburg, Pa. (January 8, 2023) — On January 26, 2023, at 1 p.m. ET, Chris Ferry, MA, NCSP, Executive Director of Pennsylvania Community Programs and North Carolina Residential Services for KidsPeace; Kate Peterson, MS, PMP, PMI-ACP, Director of Healthcare Network Project Management for Alliance Health; and Tammy Margeson, MC, Program Director for The Hope Center for Youth and Family Crisis will present Behavioral Health Urgent Care — The KidsPeace Case Study. This roundtable will discuss how the behavioral health urgent care concept can help adolescent consumers in crisis avoid the high fees and long wait times of the emergency room, while providing the right care in a timely way.

KidsPeace launched a mobile crisis response service in 2022, in Wake County, North Carolina with the goal of engaging and stabilizing youth in crisis on location, and to limit involvement of first responders who may lack effective expertise to deal with their trauma. KidsPeace and their partner Alliance Health will build off this success with the launch of The Hope Center for Youth and Family Crisis, a behavioral health urgent care program open and available to the public, which ultimately will be linked to a facility-based crisis program for youth in the Wake County region, scheduled to open in 2023.

“Mental health admissions are a large proportion of hospitalizations,” said OPEN MINDS Chief Executive Officer Monica E. Oss. “They represent another costly burden on already overwhelmed emergency rooms. These types of innovative programs, which address the needs of high-cost consumers when they need it, are positioned to be a big part of the future of all of health care.”

To register for the 1:00 p.m. ET, January 26 event, visit

Mr. Ferry, MA, NCSP is a school psychologist who currently serves as KidsPeace Executive Director of Pennsylvania Community Programs and North Carolina Residential Services. In this role he oversees four outpatient, three partial hospitalization and four autism-specific programs – which together provide services to more than 5,000 individuals each year. He currently leads KidsPeace’s effort to establish a behavior health urgent care/facility-based crisis treatment center in Fuquay-Varina, NC. He has been on the KidsPeace staff since 1998.

Ms. Peterson has had over 30 years working in behavioral healthcare, with most of her career being in leadership roles in provider organizations serving youth and families in North Carolina.  She joined Alliance Health, a Medicaid Managed Care Organization, in 2015 and now is Director of Healthcare Network Project Management. In this role she and her team develop and implement service initiatives within Provider Networks. In this role, her team has implemented the Mobile Response Stabilization Services model (MRSS).  She has managed a change in crisis program model for adults and youth and is working on the development of the Hope Center, a full-service crisis center for youth and families projected to open for the Alliance catchment in early 2023. Currently, she and her team are leading projects to cover multiple counties and to serve children and families in stress, most with severe trauma.  Much of the current work mirrors the objectives in SAMHSA’s release of the New National Guidelines for Improving Youth Mental Health Crisis Care.

Ms. Margeson is Program Director for The Hope Center for Youth and Family Crisis. She holds a master’s degree in mental health counseling, and is a licensed clinical addictions specialist, a licensed clinical mental health counselor and a certified clinical supervisor.  Prior to taking her role at The Hope Center, Margeson served in supervisory roles at several mental and behavioral health organizations in North Carolina.

The January 26 Circle Elite Executive Roundtable is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and culture changes of a market in turbulence during (and after) the COVID-19 crisis. Each one-hour briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. Once an exclusive benefit to Elite members of the OPEN MINDS Circle, these impactful sessions are now available to all OPEN MINDS subscribers and available on demand.

OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!