GETTYSBURG, Pa. (October 17, 2021) –The 2021 OPEN MINDS Technology & Analytics Institute begins Monday, October 25, 2021 with a deep dive into leveraging technology and analytics to improve service value for organizations serving consumers with chronic conditions and complex support needs. The institute features 28 expert faculty and 35 partner technology and bioscience companies.

“In the health and human service field, the ability to leverage technology has become the differentiator between sustainable organizations and those that are not,” said OPEN MINDS Chief Executive Officer Monica E. Oss. “The planning question for executive teams is – if the future is integrated, hybrid, and value-based, how does the tech infrastructure of specialty provider organizations need to change? That is the focus of our three-day deep dive.”

As part of the institute, OPEN MINDS’ educational partners will be presenting a number of sessions about emerging technologies including:

Otsuka Market Access is hosting a sponsored lunch with a briefing, “What Are Health Plans Doing To Manage Behavioral Health Across The Population: Results From The New OPEN MINDS National Survey.” OPEN MINDS Senior Associate Paul Duck will tell us what health plans are doing to address the rise in demand from the pandemic, the need for whole person care models, and the emerging new pharmaceutical agents and technologies for care delivery.

Remarkable Health will be sponsoring our 2021 OPEN MINDS Care Innovation Summit and will host a lunch and learn “First-Hand Glance: Using AI to Drive Staff Productivity & Increase Revenue.” This session will provide a sneak peak of how Remarkable Health’s new product,, uses artificial intelligence to transform the field of clinical documentation.

Qualifacts + Credible are sponsoring an executive seminar lead by OPEN MINDS senior associates, Joe P. Naughton-Travers and Sharon Hicks, “Finding An Electronic Health Record System For Your Future: The OPEN MINDS Executive Seminar On Best Practices In EHR Selection, Contracting & Optimization.” (Virtual option taking place on Thursday October 28, 2021 from 9:00 a.m. – 12:15 p.m. PT)

Netsmart is sponsoring the knowledge partner session “It Takes More Than Wifi: Technology’s Role In Home Care.” The session will cover critical topics like understanding the prevalence of home care, the benefits and challenges of receiving and delivering more care at home, strategies to improve care delivery at home.

The OPEN MINDS 2021 Technology Adoption Market Study is sponsored by Qualifacts + Credible and presented by Monica E. Oss.

Opeeka’s sponsored product demo “Eliminating 80/20: Lowering Costs While Improving Outcomes & Equitable Care With Success-Focused Artificial Intelligence (SF-AI)” showcases Opeeka’s Person-Centered Intelligence Solution (P-CIS, /pieces/), facilitates the implementation of whole-person, success-focused, person-centered, and collaborative care while tracking trajectories of recovery and resilience.

NextGen Healthcare is sponsoring an executive forum “The Complexities Of Managing Whole Person Care: What It Looks Like & Why It Is Important” that will help you understand the role of technology and how full spectrum care can help to redesign health care delivery in the United States.

Remarkable Health is sponsoring the knowledge partner session “A Tale of Two Providers: Implementing AI Documentation Tech to Drive Revenue & Staff Productivity.” Learn how organizations are layering AI technology on top of the EHR and how that has affected performance results.

The results of the 2021 National Behavioral Health EHR Survey will be presented in the session, “Top EHR Trends In 2021: Results Of The Annual Behavioral Health EHR Survey,” by Joseph P. Naughton-Travers, OPEN MINDS, senior associate and sponsored by Qualifacts + Credible.

“Position Control: Your Solution For Achieving Operational Excellence For A Sustainable Future” is a product demo session sponsored by DATIS. Enjoy the opportunity to see a live tour of the DATIS HCM solution and explore key steps for strategically organizing and allocating staff.

Streamline Healthcare Solutions will present “How Organizations Can Thrive By Becoming Truly Data-Driven.” This session will address the key competencies in how to become a data-driven organization.

There will be a product demo session “Improve Performance & Outcomes Today To Prepare For The Future Value-Based Reimbursement Landscape: A Look At Credible EHR’s Business Intelligence & Analytics” to learn how Qualifacts + Credible’s tried and true Credible EHR is ready to help your organization.

Platinum partners supporting the institute include:

  • Qualifacts + Credible
  • NephU
  • PsychU
  • NextGen
  • Remarkable Health/Bells
  • Netsmart

Gold and Silver partners supporting the institute include:

  • Otsuka Market Access
  • Genoa Healthcare
  • Streamline Healthcare Solutions
  • Welligent

Bronze Partners supporting the institute include:

  • DATIS HR Cloud
  • Health Information Management Systems (HiMS)
  • Relias
  • TenEleven Group

Affiliate Partners supporting the institute include:

  • Cantata
  • First
  • Eccovia
  • Ensoftek
  • Field Worker AI
  • Genomind
  • Harris Coordinated Care Solutions
  • Humana
  • i2i Population Health
  • iCANotes
  • Iris Telehealth
  • Millin Associates
  • Owl
  • Sigmund Software
  • The Echo Group
  • Tridiuum
  • Wex

Executives whose organizations are elite-level members of OEPN MINDS Circle market intelligence service can attend the institute, as registration fees are included in their subscription. There are a limited number of complimentary registrations available from the institute educational partners.

For executives who can’t make the institute in person, keynote, plenary, and partner sessions will be live streamed during the event. In addition, all sessions will be recorded and available as podcasts with presentation materials available post-event. Note that executives that want to take part in the livestream sessions or listen to the podcasts must register.

To view the full agenda, all faculty, and for more information about the institute, visit:

Registration for this exclusive institute is now available at:

For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education & Events team, at 877-350-6463 or


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!