GETTYSBURG, Pa. (July 11, 2021) — OPEN MINDS has announced that Dr. Caroline Carney, M.D., Chief Medical Officer, Magellan Health will keynote The OPEN MINDS Health Plan Partnership Summit: An Assessment Of Payer Partnership Priorities In The Next Normal, which will be held live and in-person on August 26, 2021 from 8:00am – 4:00pm PT in Newport Bach, California.

For provider organization executives, understanding the dynamics of the health plans in their market is the key to creating preferred health plan relationships. The question executives are asking themselves is ‘how?’ We will explore the answer to that question in this engaging summit designed to help executives understand the new needs of payers, reposition existing service lines through payer-oriented solution marketing, and build mutually beneficial health plan partnerships.

This summit’s agenda will include a market briefing on the state of payer system realignment, informative case studies with key opinion leader executives, thought leader discussions, and interactive dialogue with attendees.

Dr. Carney’s keynote address, Transformation To A Collaborative Care Model – A Reimagined Partnership Approach will begin at 9:30am PT. She will discuss Magellan’s focus on increasing accessibility to care, and how provider organizations can best partner with the health plan. Dr. Carney is a board-certified internist and a board-certified psychiatrist. She joined Magellan Health in 2016 and serves as Magellan Health’s Chief Medical Officer, overseeing Magellan Healthcare and Magellan RX Management.  Her previous experience includes the role of SVP Chief Medical Officer of Magellan Behavioral Health and Magellan Specialty Health.  She served as the chief medical officer for regional health plans where she gained experience in Medicaid, Medicare, Exchange, and commercial populations.

Case studies and presenters:

  • CareOregon: A Case Study In Provider Network Stabilization & Patient Experience Improvement presented by Eric Hunter, President & Chief Executive Officer, CareOregon
  • Uplift Family Services: A Case Study In Building A Strong Community Payer/Provider Partnership Through Innovative, Research-Based Care presented by Eleanor Castillo Sumi, Ph.D., BCBA-D, Vice President of Research & Program Development, Uplift Family Services
  • Windstone Health: A Southern California Success Story Of Sustainability presented by Peter J. Davidson, Chief Executive Officer, Windstone Health Services; Krystal Melgoza, Provider Relations Manager, Windstone Health Services; and Lesley Nolen, Director of Business Development, Windstone Health Services
  • Lunch & Learn – Sponsored By Netsmart: “P” Is For Payers, Priorities, Partnership … & Platforms

The 2021 OPEN MINDS Management Best Practices Institute, proceeding the summit on August 24th and 25th, is the only national event focused on the management best practices and “must-have” competencies every executive needs to improve the service system for consumers with complex conditions. The management practices – clinical, financial, and administrative – needed for sustainability in the “next normal” are the intensive focus of this meeting designed to put executives and their organizations ahead of the curve.

As part of the institute, OPEN MINDS will also be holding two topical seminars, and one additional summit:

Registration for the Health Plan Partnership Summit is $300. The All-Access Institute Pass to The 2021 OPEN MINDS Management Best Practices Institute includes both summits and seminars.

Registration is included in Elite-level subscriptions to the OPEN MINDS Circle market intelligence service. For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education & Events team, at 717-334-1329 or



OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS‘ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

COVID-19 Risk Management Plan August 11, 2021

We are excited to return to sunny southern California for The 2021 OPEN MINDS Management Best Practices Institute at the picturesque Newport Beach Marriott Hotel & Spa, August 23-26, 2021. To help plan your in-person attendance, visit for a schedule of events happening throughout the week.

The resurgence of the COVID Delta variant has certainly created new challenges for the country and for our families. Fortunately, the available COVID vaccinations have been very successful in preventing symptomatic infections and illness. But I did want to let you know that our team at OPEN MINDS is committed to making our executive events as safe as possible and have an active risk management plan in place. I wanted to share with you the key elements of our plan:

We will continue to monitor any changes in the CDC recommendations for the continued safety of the public. If you have any concerns or questions, feel free to reach out to a member of our team at or by phone at 877-350-6463. We look forward to seeing you at The 2021 OPEN MINDS Management Best Practices Institute.

Monica E. Oss
Chief Executive Officer

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