New White Paper on Managing Complexity with a Holistic Technology Strategy

The white paper, created in collaboration with ContinuumCloud, explores current challenges in behavioral health and how to build an integrated strategy to best address them.

Gettysburg, PA. (June 20, 2022)OPEN MINDS today released a white paper titled Making Complex Markets Work with a Holistic Technology Strategy. This white paper was created in collaboration with ContinuumCloud, the leading provider of cloud-based solutions for social good.

The behavioral health and human services industry is more complex than ever before, and this white paper highlights many of those emerging needs and consumer demands. It also highlights how to plan for expanded digital capability to address this complex market. Key areas addressed within the white paper include:


  • A technology checklist for managing a complex and competitive market
  • The basic domains required for sustainability
  • New markets and advances in technology for maximizing revenue
  • How to build a technology plan based on the organization’s overarching strategic plan
  • Best practices for implementation and execution of your technology strategy

“Managing complexity is at the heart of sustainability,” said Carol Clayton, Senior Associate at OPEN MINDS and author of the white paper. “Organizations that want to address their existing market or expand to new markets need to leverage technology strategically to stay competitive. This white paper provides a framework on how to get started.”

The white paper Making Complex Markets Work with a Holistic Technology Strategy is available to the public free of charge, courtesy of ContinuumCloud.

About ContinuumCloud

ContinuumCloud offers a spectrum of cloud-based software solutions intentionally designed to meet the unique needs of the behavioral health and human services industry. These solutions include an EHR platform, powered by Welligent, and an HCM system, powered by DATIS HR Cloud. Through these offerings, ContinuumCloud empowers organizations to provide high-quality care and deliver on their mission. Learn more at


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at

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