GETTYSBURG, Pa. (December 20, 2020) – On January 7 at 1:00 pm EDT, OPEN MINDS will host the executive web forum, Making Sure Your Virtual Front Door Is ADA Compliant – Key Elements In Web Site ADA Compliance, for executives of health and human service organizations. Led by OPEN MINDS Senior Associate Rob Hickernell, the forum will explore what constitutes compliance with The Americans With Disabilities Act, and how you can ensure that your site is ready for all users, especially those with disabilities.

“Websites are the de facto front doors to most provider organizations and those sites must speak to all consumers, especially those with disabilities,” said OPEN MINDS Chief Executive Officer Monica E. Oss. “If your website is inaccessible to those consumers, you run a variety of financial risks for discrimination which can hurt your brand in the long run. It can also significantly impact the care you provide for these vulnerable consumer populations.”

Executive attendees will learn about:

  • Web site navigation.
  • Access to file formats easing the ability to view and read content.
  • Planning and investment in technology.

The January 7 executive web forum—exclusive to Elite members of the OPEN MINDS Circle—is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and culture changes of a market in turbulence during (and after) the COVID-19 crisis. Each 60-minute briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. OPEN MINDS experts are on the line to answer questions and provide follow up private Quick Consults for members.

For more information on the program, or media inquiries, contact Meena Dayak, Executive Vice President, Market Intelligence, OPEN MINDS, at 717-334-1329 or

 is an award-winning information source, executive education provider, and business solutions firm specializing in health and human services for people with chronic conditions and complex support needs. For thirty years, we’ve helped organizations implement the transformational business practices they need to succeed in an evolving market with new reimbursement, competition, policies, and regulations. Learn more at


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