GETTYSBURG, Pa. (November 15, 2020) – On November 19 at 1:00 pm EDT, OPEN MINDS will host the executive web forum, Options For Managing Staffing Costs – Productivity Management, Outsourcing, Technology Solutions, & More, for executives of health and human service organizations. Led by OPEN MINDS Senior Associate Ken Carr, the forum will discuss tactics for linking staff engagement, service quality, and productivity.

“Returns-on-investment are where you plan for them,” said OPEN MINDS Chief Executive Officer Monica E. Oss. “In the current environment, defined by turbulence and changing expectations for new financial models, executives need the ability to evaluate productivity like never before. And, along with productivity management, they may need to consider outsourcing decisions, technology solutions, and implementing lean processes.”

Executive attendees will learn about:

  • Systematic assessments of processes to ensure efficient operations
  • Increasing staff engagement and productivity
  • How to assess outsourcing and technology adoptions

The November 19 executive web forum—exclusive to Elite members of the OPEN MINDS Circle—is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and culture changes of a market in turbulence during (and after) the COVID-19 crisis. Each 60-minute briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. OPEN MINDS experts are on the line to answer questions and provide follow up private Quick Consults for members.

For more information on the program, or media inquiries, contact Meena Dayak, Executive Vice President, Market Intelligence, OPEN MINDS, at 717-334-1329 or

 is an award-winning information source, executive education provider, and business solutions firm specializing in health and human services for people with chronic conditions and complex support needs. For thirty years, we’ve helped organizations implement the transformational business practices they need to succeed in an evolving market with new reimbursement, competition, policies, and regulations. Learn more at

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