Navigating Change: Qualifacts Offers Guidance & Solutions For Behavioral Health Agencies In An Uncertain Landscape
Responding to Industry Instability with Actionable Strategies
NASHVILLE, Tenn., March 14, 2025—Qualifacts, a leading provider of electronic health record (EHR) software and data solutions for behavioral health and human services organizations, today announced a digital event aimed at equipping providers with the tools and strategies to navigate the current volatile healthcare landscape.
The webinar, titled, “Controlling Costs, Maximizing Reimbursement, and Reclaiming Client-Centric Care Delivery,” will take place on March 19th at 2 p.m. CT.
This webinar comes at a crucial time for behavioral health providers facing uncertainty and instability due to recent shifts in political leadership and policy priorities. Mary Givens and Rachel Clemens, industry veterans with deep expertise in healthcare operations and technology, will provide actionable steps and strategic insights to help agencies move forward with confidence.
“The best way to deal with policy confusion and chaos is to focus on what your agency can control: delivering impactful care, efficiently,” explains Mary Givens, CCBHC Program Manager at Qualifacts. “Our discussion is aimed at helping agencies navigate this situation with guidance and resources.”
Key Takeaways to Expect:
- Understand the specific impacts of recent policy changes on behavioral health providers.
- Implement practical cost control measures to ensure financial stability.
- Optimize reimbursement strategies to adapt to evolving payment models.
- Leverage technology to streamline operations and improve client care delivery.
“The era of spreadsheets in behavioral healthcare is OVER. Agencies need robust technology with real-time data and analytics to navigate the complexity and confusion confronting the industry,” says Rachel Clemens, Qualifacts’ Vice President of Solutions Consulting.
About Mary Givens
Mary Givens, CCBHC Program Manager at Qualifacts, has 18 years of experience in the behavioral health field. She has a Masters in Rehabilitation Administration from the University of San Francisco and has held various leadership positions, including CEO of a non-profit organization.
About Rachel Clemens
Rachel Clemens, Vice President of Solutions Consulting at Qualifacts, has over 25 years of experience in community mental health centers. She holds a Master’s Degree in Clinical Psychology from Illinois State University and has expertise in EHR selection and implementation.
ABOUT QUALIFACTS
Celebrating 25 years, Qualifacts is the leading provider of electronic health record (EHR) software and data solutions designed specifically for behavioral health and human services organizations. Putting the health of individuals first, our award-winning platforms—Credible, CareLogic, and InSync—enable behavioral health providers to spend more time on what matters most: delivering superior care that drives better outcomes. Qualifacts is more than a provider of innovative technology—we’re partners in care, working alongside organizations of all sizes nationwide to simplify the lives of behavioral health providers. We simplify clinical workflows and ensure compliance, while strengthening client-provider relationships. Today, we serve more than 2,700 organizations across all 50 states, including 33% of the nation’s Certified Community Behavioral Health Centers (CCBHCs), supporting both non-profit and for-profit organizations in delivering superior behavioral healthcare.