OPEN MINDS Announces 2027 Performance Management Institute Focused On Turning Performance Data Into Growth Strategy

GETTYSBURG, PA. (September 5, 2026)—OPEN MINDS announced The 2027 OPEN MINDS Performance Management Institute will take place February 16 to 18, 2027, at the Sheraton Sand Key Resort in Clearwater Beach, Florida. Performance Management Institute will take place February 16 to 18, 2027, at the Sheraton Sand Key Resort in Clearwater Beach, Florida. 

The Institute brings together more than 30 experienced executives and leaders of health and human service organizations serving consumers with complex needs to translate performance data, technology investments, and management strategy into action. The 2027 program centers on one critical question: How can organizations use performance data to identify opportunities for growth without outrunning their financial strength? “Over the past decade, the field’s performance work went into proving value to health plans, and the organizations that did it well now find that the same data tells them where they can afford to grow,” said OPEN MINDS Chief Executive Officer Monica E. Oss. “The Institute gives executives a framework for making that call: which service lines, which markets, and which investments their numbers will support.” 

The 2027 program will focus on responding to rate cuts while protecting margins, strengthening payer-provider relationships, generating measurable returns from technology investments, and turning strategic plans into operational results. 

Patrick Maynard, Ph.D., President & Chief Executive Officer of Boundless, will deliver a keynote on the organization’s recent affiliation with Merakey USA, creating a combined organization with more than $1 billion in annual revenue and the capacity to serve 50,000 consumers annually across 12 states. 

The institute will kick off with two executive seminars: 

The Institute will open with two executive seminars. Building A Data-Driven Organization: The 2027 OPEN MINDS Seminar On Making Metrics-Based Management Work, led by Michael Allen, Executive Vice President at OPEN MINDS, will provide a framework for determining which performance domains and measures executives need to assess organizational health, make faster course corrections, and prioritize performance improvement. 

Measuring & Managing Financial Strength: The 2027 OPEN MINDS Seminar On A Framework For Improving Financial Resilience, led by Ray Wolfe, J.D., Senior Associate at OPEN MINDS, will focus on assessing financial strength, managing risk, and improving liquidity, revenue diversification, and cost efficiency to protect current performance while funding future growth. 

The 2027 OPEN MINDS Whole Person Care Summit will take place Wednesday, February 17, with a focus on integrated care models, care coordination, and strategies for improving outcomes for consumers with complex needs. 

The 2027 OPEN MINDS Workforce AI Summit, sponsored by Netsmart, will take place Thursday, February 18, examining current and emerging applications of AI to workforce productivity, performance, and management. 

The full agenda is available at performance.openminds.com/agenda. Registration is now open for The 2027 OPEN MINDS Performance Management Institute. Registration is included with membership in the OPEN MINDS Circle Market Intelligence Service; non-members can register at performance.openminds.com. 

For more information on any of OPEN MINDS’ educational programs, upcoming sponsorship opportunities, or media inquiries, contact the Executive Education Events team at events@openminds.com or 717-334-1329. 

Premier Partners 

This program is made possible by the OPEN MINDS premier partners, Alera Health, Cantata, Core Solutions, Netsmart, PayerTrends, Qualifacts, Recademy, Spectrum Healthcare, and Trillium Health Resources. 

About OPEN MINDS 

OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the high-needs consumer market: mental health, addiction treatment, cognitive disabilities, chronic health conditions, elder services, health-related social needs, and adjacent markets within the health and human service field. The OPEN MINDS mission is to provide payers, service provider organizations, pharmaceutical, technology, and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at openminds.com.