Gettysburg, Pa. (August 14, 2022) — On Tuesday, November 8, 2022, OPEN MINDS will present two executive seminars designed to help provide health and human service organization leadership with a roadmap for the path forward—the essential tools and advice needed to build a transformative strategy, improve value for payers and consumers, and accelerate innovation to sustain competitive advantage in a volatile market.

Aligning Your Board To The New Sustainability Challenge: A 2022 OPEN MINDS Seminar On Non-Profit Management will be presented live on Tuesday, November 8th, from 9:00 a.m. to 12:30 p.m. PT by OPEN MINDS Senior Associates, Ray Wolfe, J.D. and Joseph M. Costa, MSW.

In today’s era of stagflation, new competition, consumer expectations, and workforce challenges, your board members and executive teams must collaborate to understand your new landscape and create a plan for recovery and sustainability. Join OPEN MINDS Senior Associates, Ray Wolfe, J.D. and Joseph Costa for a deep dive into the challenges and opportunities and how to update your board on the impacted landscape and the need for updated strategies. Our faculty will outline the skills needed to support modern health care in a value-based environment, developing the ability to preserve purpose and knowing when to redefine it, and the ability to monitor finance, business, compliance, and ethics. Executive attendees will learn about updating strategies for sustainability based on where your opportunities and challenges lie, and best practices to support growth while preserving purpose.

Raymond “Ray” Wolfe, J.D. brings over 40 years of experience in the health and human services sector to the OPEN MINDS team. He utilizes his expertise in financial analysis and management, mergers and acquisitions, performance improvement, and strategic planning. to successfully lead client projects for OPEN MINDS.

Joseph M. Costa brings over 30 years of experience in the health and human services industry to the OPEN MINDS team. Prior to his work with OPEN MINDS, Mr. Costa served as the President and Chief Executive Officer of Hillsides in Los Angeles, California. Under Mr. Costa’s direction, Hillsides successfully completed an $18 million capital improvement project in 2019 to enhance its main campus in Pasadena. In 2016, Mr. Costa oversaw Hillsides’ affiliation with Bienvenidos, which allowed for an increased presence in East Los Angeles and the addition of foster care and adoption programs.

The afternoon seminar, How To Develop A Strategic Plan: An OPEN MINDS Executive Seminar On Best Practices In Strategy, Portfolio Management & Scenario-Based Planning, will be presented live by OPEN MINDS Senior Associates, Carol Clayton, Ph.D., and Joe Naughton-Travers Ed.M., on Tuesday, November 8th from 1:00 pm to 4:30 pm PT.

In the current health and human service market, executives face uncertainty. This leads many executive teams to either avoid or reluctantly initiate any major strategic initiatives that require long-term commitments. Regardless of what lies ahead in the market, strategic planning is essential to ensure continued success—not only for developing plans in uncertain times, but also for putting those plans into action and evaluating their success. In this crucial seminar, we will discuss OPEN MINDS’ three-phase approach to strategy development, including The OPEN MINDS best practice approach to building a strategic plan, a guide to strategy implementation planning, and an in-depth review of how to manage strategy implementation for success.

Joseph P. Naughton-Travers has more than 30 years of experience in health and human services. In his tenure as a Senior Associate with OPEN MINDS, he has served as lead of dozens of client initiatives, served as editor of OPEN MINDS publications, and is the author of many groundbreaking articles and presentations. Mr. Naughton-Travers brings a broad range of experiences in private and public sector delivery of behavioral health and social services to OPEN MINDS.

Dr. Carol Clayton is a licensed psychologist with 30 years of health care experience in the public and private sector, including non-profit and private practice work. Before joining OPEN MINDS as a Senior Associate, she retired as the Translational Neuroscientist for Relias, where she specialized in health care solutions targeting workforce development and population health outcome improvement. Dr. Clayton previously serviced as the Chief Executive Officer of Care Management Technologies, a health IT data analytics company. She also served as the Executive Director of the NC Council of Community Programs from 2000-2006, the predecessor organization to i2i.

Both seminars will be held as part of the  2022 OPEN MINDS Technology & Analytics Institute, held November 8 through 10 at the M Resort Spa & Casino in Las Vegas. The institute is focused on the executive role in harnessing new science and new technology to provide better consumer service and organizational competitive advantage, providing an update on new technologies and field-tested models for making new science work at scale.

Register today for this premier institute at

Individual registrations for the seminars are available for $125 at The All-Access Institute Pass to the 2022 OPEN MINDS Technology & Analytics Institute includes both seminars.

Registration cost is included in Elite-level subscriptions to the OPEN MINDS Circle market intelligence service. For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education & Events team at 717-334-1329 or



OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

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