Gettysburg, Pa (December 4, 2023)–OPEN MINDS Chief Executive Officer, Monica E. Oss, will address over 600 executives of provider organizations, health plans, and government agencies at the i2i Center for Integrative Health Conference in Pinehurst, North Carolina, on December 7, 2022. Ms. Oss will provide a briefing on how the sweeping changes in North Carolina are part of a national wave in changing financing and delivery of health care services.

In her presentation, “Navigating a Turbulent Landscape: Building Resilience In Organizations Serving Consumers With Complex Needs”, Ms. Oss will address the strategies and management best practices for sustainability and success during this time of transition.

A copy of the presentation is available to all OPEN MINDS Circle members. Membership in the OPEN MINDS Circle is free with registration. Click here to download the presentation.

For over three decades, Monica E. Oss, M.S., founder and CEO of OPEN MINDS, has served as executive editor of content and executive lead on consulting engagements, leading the OPEN MINDS team and its research on health and human service market trends and its national consulting practice. Known for her numerous books and articles focused on the strategic and marketing implications of the evolving health and human service field—and its focus on the verticals of the field serving consumers with chronic conditions and complex support needs, Ms. Oss has been the keynote speaker at national associations conferences and has been published in a wide range of professional journals and trade publications. She has provided Congressional and state legislative testimony on issues as diverse as the financial impact of parity and payer medication access policies.

Ms. Oss has extensive experience developing and implementing growth strategies with an expertise in industry trend analysis, reimbursement and rate setting, and creating actionable plans for market success. In her role, she has led numerous engagements with state Medicaid plans, county governments, private insurers and health plans, service provider organizations, technology vendors, neurotechnology and pharmaceutical organizations, and investment banking firms—with a focus on the implications of financing changes on delivery system design.

Organizations interested in having Ms. Oss speak should contact Catherine Glass at or call 717-334-1329.

OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS‘ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

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