Gettysburg, Pa. (January 9, 2022) – OPEN MINDS will host a Circle Elite Executive Roundtable, With Performance Management, Timing Is Everything—Acting Before It Is Too Late, on Thursday, January 20, at 1:00 pm ET. Ken Carr, OPEN MINDS Senior Associate, will discuss the topic of financial assessment for organizational sustainability in the health and human services market with Ray Wolfe, J.D., fellow OPEN MINDS Senior Associate.

“The impact of the pandemic, along with accelerating changes in technology, consumer preferences, and payer reimbursement methodologies has altered the business model for specialty provider organizations,” noted OPEN MINDS Chief Executive Officer Monica E. Oss. “Now is the time to complete a financial performance assessment and identify innovative strategies for sustainability and competitive advantage in this changing services market.”

The one-hour session will identify the most common financial performance issues. During the discussion, Carr and Wolfe will review specific metrics to determine financial performance vulnerabilities as well as short and long-term strategies for sustainability. Executive leader attendees will gain knowledge to prepare their organizations for the short and long term, when COVID related funding is no longer available to provide additional cash flow and developmental support.

Ken Carr brings more than 20 years of finance, technology, data analysis, and reporting experience in the health and human services field to OPEN MINDS. In his role of Senior Associate with the OPEN MINDS consulting practice, he has served as a subject matter expert leading numerous engagements in strategic planning, merger and acquisition prospecting, business process improvement, financial analysis of services lines, and technology selection. Prior to joining OPEN MINDS, Carr was chief financial officer of The Centers, a community mental health center in Ocala, Florida, and led a realignment of the organization’s financial management function.

Ray Wolfe, J.D., serves as an OPEN MINDS Senior Associate, bringing over 40 years of experience in the health and human services sector. His expertise includes financial analysis and management, mergers and acquisitions, performance improvement, and strategic planning. Wolfe spent 22 years with Pittsburgh Mercy Health Systems in Pittsburgh, Pennsylvania, prior to joining the OPEN MINDS team.

To register for this event, visit

The January 20 Circle Elite Executive Roundtable—exclusive to Elite members of the OPEN MINDS Circle—is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and culture changes of a market in turbulence during (and after) the COVID-19 crisis. Each one-hour briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. OPEN MINDS experts are on the line to answer questions and provide follow up private Quick Consults for members.

OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

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