Gettysburg, Pa. (March 12, 2023)—To address the ongoing workforce challenges in the health and human services field, OPEN MINDS is launching a new exclusive OPEN MINDS Circle Elite benefit, The OPEN MINDS Leadership & Management Certificate Program. Designed specifically for the health and human services professional, this 60-hour program delivers in-person and online courses focused on five core management competencies with specific skill development. Enrollment in the certificate program is available now by visiting with courses beginning June 2023.

“As organizations look at future plans for growth, strong managers and executive teams are critical in any strategy,” said OPEN MINDS Chief Executive Officer, Monica E. Oss. “This program was developed as a response to the needs of our Elite members and clients looking for flexible, affordable education to develop the skills needed for team advancement amongst clinicians and perspective managers .”

Designed by industry experts, The OPEN MINDS Leadership & Management Certificate Program presents the content through the lens of the changing health care market. For over 30 years, OPEN MINDS has brought market intelligence and strategic insight together to develop the plans needed to transform organizations. This experience, and decades of executive education through institutes, summits, and seminars make up the model that will continue to evolve and reflect the needs of the market and the executives managing and leading the most innovative organizations.

The OPEN MINDS Leadership & Management Certificate Program is designed for executives and managers who work in the health or human sector, but who have never had any formal management education and those looking to enhance their knowledge and skills in management. Clinical professionals and non-managers who seek the knowledge and credentials to make them more competitive for managerial positions will find this program to be the path to that success. The certificate program will also be beneficial to executives and managers considering a master’s degree to study administration or leadership who want to test their interest in this field.

The program requires 60 course hours, with 45 course hours completed virtually and 15 course hours completed in person. The in-person courses will be delivered as part of the annual OPEN MINDS Executive Education Institute Series. Each year, OPEN MINDS hosts five institutes that include a series of summits and seminars with sessions led by OPEN MINDS senior advisors and industry executives leading today’s most innovative health and human services organizations.

The certificate program, much like management, requires a balanced approach to five core competencies. The key to strong managers and leaders is understanding how each of the five competencies works together to address the overall success of the team and the organization. The program requires 12 hours of courses in each of the five core competencies:

  • Leadership, Strategy & Governance: Develop strategic vision and decisionmaking skills; learn to evaluate and manage service lines; and build collaborations and partnerships for growth.
  • Organizational Performance Optimization: Learn best practices for project planning and management; operational performance measurement; and workforce management and talent optimization.
  • Financial Management: Understand budget development and management; costing and pricing for financial performance; and financial planning for sustainability and growth.
  • Innovation, Marketing & Service Line Development: Learn to develop marketing strategies, plans, and tactics for execution and tracking for improved customer referrals, experience, engagement, and retention—including innovative service line development.
  • Technology & Analytics: Understand the role of technology and analytics for data-driven decisionmaking, innovation, and performance management—including metrics-based management.

The program offers organizations professional development for their staff through industry experts, up-to-date best practices, and the tools to develop strong management skills. There is no cap on the number of employees that can participate in the certificate program under an Elite membership, but each participant is required to have a unique login to access content and track their progress. All course materials, tool kits, and supplemental reading will be provided through the OPEN MINDS Circle Elite membership.

The OPEN MINDS Leadership & Management Certificate Program is included in the annual investment of an OPEN MINDS Circle Elite Membership, which provides organization-wide access to market Intelligence; strategic insights and advice; management best practices; and executive education. Elite membership connects health and human services professionals with the tools they need to handle today’s changing market and prepare for future sustainability and growth, including industry reports and profiles, proprietary datasets, the most robust industry-specific government RFP database with winning proposals and contracts, and All-Access registration passes to all institutes.

Learn more about the OPEN MINDS Circle Elite membership and to join today, visit or call 877-350-6463.


OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the health and human service field markets that serve consumers with chronic conditions and complex support needs. OPEN MINDS mission is to provide the payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!