For the Second Consecutive Year, Recognized as Best in Behavioral Health Market Segment

NASHVILLE, Tenn. (February 26, 2023) — February 15, 2023, Qualifacts, a leading provider of electronic health record (EHR) platforms for behavioral health, rehabilitative, and human services organizations, was named the No. 1 Best in KLAS in Behavioral Health: Software and Services in 2023 for the second consecutive year. The company’s platforms also ranked No. 2 in the report.

The Best in KLAS in Behavioral Health report recognizes software and services companies that excel in helping healthcare professionals improve patient care. The rankings are based on the feedback of thousands of providers. A Best in KLAS in Behavioral Health award signifies the commitment and partnership that the top vendors should provide to the healthcare IT industry.

“This recognition from KLAS validates the hard work of our teams and the trust our customers place in us,” said Scott Phillips, CEO of Qualifacts. “Our mission is to enhance our customers’ ability to deliver quality care and exceptional outcomes while improving the lives of the individuals they serve.”

“The 2023 Best in KLAS in Behavioral Health report highlights the top-performing healthcare IT solutions as determined by extensive evaluations and conversations with thousands of healthcare providers. These distinguished winners have demonstrated exceptional dedication to improving and innovating the industry, and their efforts are recognized through their inclusion in this report. Congratulations to all the winning vendors for setting the bar for excellence in healthcare IT! KLAS continues to be committed to creating transparency and helping providers make informed decisions through our accurate, honest, and impartial reporting,” said KLAS CEO Adam Gale.



Qualifacts is a leading provider of software and SaaS solutions for behavioral health, rehabilitation, and human services organizations. It aims to be an innovative and trusted technology partner, supporting exceptional outcomes for its customers and the individuals they serve. The company’s portfolio includes the CareLogic, Credible, and InSync platforms, which serve the entire behavioral health market and support non-profit agencies, for-profit enterprises, and small businesses. Qualifacts has over 2,400 customers, representing 75,000 providers and serving more than 6 million patients. For two consecutive years, Qualifacts has been recognized as the provider of the #1 and #2 ranked behavioral health EHR solutions in the 2022 and 2023 Best in KLAS in Behavioral Health: Software and Services report. Its Credible platform was awarded the #1 position, while CareLogic was ranked #2. InSync was also recognized as top-rated by Software Advice based on user reviews.



KLAS has been providing accurate, honest, and impartial insights for the healthcare IT (HIT) industry since 1996. The KLAS mission is to improve the world’s healthcare by amplifying the voice of providers and payers. The scope of our research is constantly expanding to best-fit market needs as technology becomes increasingly sophisticated. KLAS finds the hard-to-get HIT data by building strong relationships with our payer and provider friends in the industry. Learn more at


Media Contacts:

Login to access The OPEN MINDS Circle Library. Not a member? Create your free account now!