Qualifacts & OPEN MINDS Announce A New CCBHC Management Best Practices Partnership
Gettysburg, Pa. and Nashville, TN (June 6, 2026) –Qualifacts and OPEN MINDS announced a new strategic partnership to bring cutting-edge Certified Community Behavioral Health Clinics (CCBHCs) management best practices to the field. As the CCBHC model enters its second decade in the U.S. health and human service field, executive teams of behavioral health organizations managing CCBHC programs are focused on improving the performance – clinically and financially – of the CCBHC model.
Through the partnership, OPEN MINDS and Qualifacts will work together to help provider organization executives strengthen the operational and strategic infrastructure needed for CCBHC success in today’s turbulent market. The initiative will focus on four key competencies:
- Enhancement and redesign of CCBHC workflows to reduce administrative burden and improve access to care
- Emerging performance management models to strengthen clinical and operational performance management
- Optimization of prospective payment system (PPS) alignment and financial sustainability
- Leverage of CCBHC capabilities to support broader whole person care, integrated care, and value-based reimbursement market opportunities
“Qualifacts is committed to helping provider organizations improve both operational performance and consumer outcomes,” said Josh Schoeller, Chief Executive Officer of Qualifacts. “Partnering with OPEN MINDS expands the strategic and operational resources available to organizations navigating the evolving demands of the CCBHC model.”
“As the CCBHC models mature and expand, executives of behavioral health organizations face a range of new challenges including increasing performance expectations, workforce shortages, and financial sustainability,” noted OPEN MINDS Chief Executive Officer, Monica E. Oss. “We’re pleased to be working with the Qualifacts team to bring emerging CCBHC management best practices to the field and speed their adoption.”
Through the partnership, OPEN MINDS and Qualifacts will collaborate on executive education initiatives, strategic discussions, cohort-based learning opportunities, and technical assistance services focused on workflow optimization, integrated care management, PPS management, financial sustainability, and performance improvement.
For more information about the partnership, please contact Mary Givens, mary.givens@qualifacts.com.
About OPEN MINDS
OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. The OPEN MINDS mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness. Learn more at https://www.openminds.com.
ABOUT QUALIFACTS
Qualifacts is the leading behavioral health technology partner, specializing in AI-powered electronic health record (EHR) software and data solutions. Putting the health of individuals first, our award-winning solutions enable behavioral health providers to spend more time on what matters most: delivering superior care that drives better outcomes. Qualifacts is more than a provider of innovative technology—we’re partners in care, working alongside organizations of all sizes nationwide to simplify the lives of behavioral health providers. We simplify clinical workflows and ensure compliance, while strengthening client-provider relationships. Today, we serve more than 2,700 organizations across all 50 states, including 33% of the nation’s Certified Community Behavioral Health Centers (CCBHCs), supporting both non-profit and for-profit organizations in delivering superior behavioral healthcare.
Media Contact for Qualifacts:
Tristan Galvan
Senior Director, Marketing Communications
tristan.galvan@qualifacts.com