GETTYSBURG, Pa. (October 25, 2020) – On November 5 at 1:00 pm EST, OPEN MINDS will host the executive web forum, Improving Collections Through Best Practice Revenue Cycle Management, for executives of health and human service organizations. Led by OPEN MINDS Senior Associate Ken Carr, the web forum will help you assess your organization’s revenue cycle management, from point of service to billing strategies, and learn how to optimize your revenue cycle to achieve maximum cash flow.

“Almost everyone has a revenue cycle management system in place, but most organizations aren’t optimized to ensure quality care outcomes, payer compliance, and efficient collections,” said OPEN MINDS Chief Executive Officer Monica E. Oss. “This cannot be ignored. Contracts are, and will continue to become more complicated and individualized. Executives need to ensure they are meeting the specified requirements, and are billing at the correct rate.”

Executive attendees will learn about:

  • Revenue cycle management
  • Point of service strategies
  • Billing strategies
  • Optimizing revenue cycle to achieve maximum cash flow

The November 5 executive web forum—exclusive to Elite members of the OPEN MINDS Circle—is offered as part of a weekly series designed to help executive teams navigate the business, organizational, operational, and culture changes of a market in turbulence during (and after) the COVID-19 crisis. Each 60-minute briefing outlines a field-tested approach for recovering from the crisis and developing a plan for organizational sustainability. OPEN MINDS experts are on the line to answer questions and provide follow up private Quick Consults for members.

For more information on the program, or media inquiries, contact Meena Dayak, Executive Vice President, Market Intelligence, OPEN MINDS, at 717-334-1329 or

 is an award-winning information source, executive education provider, and business solutions firm specializing in health and human services for people with chronic conditions and complex support needs. For thirty years, we’ve helped organizations implement the transformational business practices they need to succeed in an evolving market with new reimbursement, competition, policies, and regulations. Learn more at


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