GETTYSBURG, Pa. (May 24, 2020) — Telehealth is removing barriers and opening doors, reaching individuals where and when they are ready. Technology and innovation continue to drive our health care climate to a more consumer-centric approach.

Netsmart and OPEN MINDS have collaborated to provide the exclusive white paper, “The Definitive Guide to Leveraging Telehealth.” This paper reviews the current health care market landscape in terms of adoption and reimbursement of telehealth and examines its effect on health and human services organizations.

Telehealth offers the potential to drastically improve health outcomes, lower costs, and expand access to services like never before. As the evolution of virtual delivery systems continues, organizations ranging from health plans to acute or long-term care facilities, clinics, and private practices must have a virtual care strategy that includes interoperability, telehealth, consumer engagement, and data and analytics elements in order to remain both competitive and financially sustainable.

To further assist readers, Netsmart also provides a step-by-step guide to virtual health network best practices.

This white paper has been provided to OPEN MINDS readers free of charge, courtesy of Netsmart. To download “The Definitive Guide to Leveraging Telehealth,” please visit:

As different variations of virtual care rapidly emerge throughout the health care industry, they all strive for the same outcome: provide integrated care in a way that drives workflow efficiencies, tracks outcomes and reporting within the system, and leverages whole-person care regardless of physical location. A major aspect of a successful virtual care platform such as telehealth is the ability to share and receive information, which is not possible without data integration and proper technology.

In this brief video OPEN MINDS Chief Executive Officer, Monica E. Oss, and Netsmart Senior Vice President and General Manager of Human Services, Scott Green, discuss key principles and approaches that organizations will need to adopt in order to make capacity sharing a reality when using virtual care:

About Netsmart

Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalize, so our clients can concentrate on what they do best: provide services and treatment that support whole-person care.

By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it.

For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL.

Our more than 1,700 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.

Learn more about how Netsmart is changing the face of healthcare today. Visit, call 1-800-472-5509, follow us on our CareThreads Blog, LinkedIn and Twitter, like us on Facebook or visit us on YouTube.


OPEN MINDS is an award-winning information source, executive education provider, and business solutions firm specializing in the domains of health and human services serving consumers with chronic conditions and complex support needs. For thirty years, we’ve been pioneers for change – helping organizations implement the transformational business practices they need to succeed in an evolving market with new reimbursement, competition, policies and regulations.

OPEN MINDS is powered by a national team of experienced executives and subject matter experts with specific expertise and experience in nine key market areas – mental health, addictions, chronic conditions, autism and intellectual/developmental disabilities, long-term care, children’s services, social services, juvenile justice, and corrections health care. Our mission is to improve the quality of care for consumers with complex support needs by improving the effectiveness of those serving them – provider organizations, payer and insurance organizations, government agencies, pharmaceutical organizations, and technology firms. Learn more at

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