GETTYSBURG, Pa. (November 15, 2020) — The COVID-19 pandemic has disrupted the health and human service landscape – and with it, the behavioral health delivery system. As part of their on-going commitment to the field, Otsuka America Pharmaceutical, Inc. commissioned an update to its acclaimed publication, the Trends in Behavioral Health Guide, Second Edition (The Guide) that was released in 2019. This new publication, Trends in Behavioral Health: A 2020 Update on the US Behavioral Health Financing and Delivery System (Trends in Behavioral Health 2020 Update), was released today and is available for download free of charge on

This new analysis of how the behavioral health field has changed as a result of the pandemic found several major shifts in financing and delivery including:

  • Positioning for new methods of digital service delivery and telehealth
  • New reimbursement models
  • Rapid consolidation
  • Increasing importance of social determents of health
  • Challenges of dealing with the shift from fee-for-service to value-based payment

This important update represents the very latest impacts on the U.S. financing and delivery system and will inform and educate providers, payers, and all those serving the health and human services market. It is a compelling must-read that reaches beyond the pandemic and discusses the major trends and their related shifts to the behavioral health financing and care delivery system. Many of those trends were first presented and explained in The Guide but have further accelerated throughout 2020. Crucial topics covered in detail in The Guide include:

  • Accountability, integration, and risk
  • Managed care organization consolidation
  • Continued growth in accountable care organizations
  • Mergers, acquisitions, affiliations, and failures
  • Entrance of non-traditional players in the market
  • Emergence of virtual health plans
  • Bundled payments and new payment models
  • New integrated care models emerging for value-based care
  • Provider organizations and partnerships
  • Social determinants of health
  • Improving access to care

With the sweeping changes in the market landscape, the Trends in Behavioral Health 2020 Update provides decision-makers a timely update that is certain to provide key market intelligence to inform strategic planning in the upcoming year.


OPEN MINDS is a national leader in market intelligence and management best practices focused on organizations serving consumers with chronic conditions and complex needs. Our unique approach is based on focus and synergy:

First, we stay exclusively focused on a very specific set of domains in the health and human service field – mental health, addiction treatment, chronic disease management, intellectual and developmental disabilities services, disability supports and long-term care, children’s services, juvenile justice, corrections health care, and social services. We have deep knowledge of these market areas – and the $860 billion in spending in each.

Second, our unique structure and variety of services fosters a unique synergy between market intelligence and tradecraft. Our team is research-based at its core – with 40+ team members dedicated to tracking every market development, government contract, legislative change, payer, and provider organization in the field. We combine this wealth of market research with a national team of seasoned executives, subject matter experts, and strategic analysts with ‘on-the-ground’ management experience to provide real-world insights and solutions to the organizations we support.

For over three decades, OPEN MINDS has been the ‘bridge to business success’ for thousands of organizations in health and human services. We understand and interpret the implications of changing policy and changing science – and how to navigate and leverage those changes for organizational sustainability and success.

About The Trends in Behavioral Health Series

The Trends in Behavioral Health guides provide information and insights into the multi-layered United States behavioral health system. They include in-depth view of current statistics, prevailing issues, and emerging trends in order to inform the discussions, debates, and decision-making of policy-makers, payers, providers, advocates and consumers. The complete Guides address current behavioral health care trends topics, including:

  • A look at the national policy that is shaping the U.S. health and human services market
  • A view of the state behavioral health delivery systems that were created by a combination of historical practices, federal and state policy, and market factors over recent years
  • An examination of the practices of 1,265 health plans that manage both physical and behavioral health care for the vast majority of the U.S. population
  • A deep-dive into behavioral health care access and delivery of care from the consumer perspective

The Guide Updates provide concise summaries of major changes occurring in the industry. These include high-level impacts of situations affecting behavioral health care (such as COVID-19), new trends, policy changes, and much more.

About PsychU

PsychU members share one simple belief: improved information, increased collaboration, and ongoing discussion will lead to improved mental health care and patient outcomes for individuals with mental illness. Over 34,000 health care professionals who provide, regulate, or administer mental health services are part of the PsychU community. Membership is free and provides complete access to all programs and resources on PsychU.

PsychU is supported by Otsuka Pharmaceutical Development & Commercialization, Inc. (OPDC), Otsuka America Pharmaceutical, Inc. (OAPI), and Lundbeck, LLC., and is managed by OPEN MINDS – committed supporters of the mental health treatment community. Editorial development and support for PsychU is provided by OPDC, Oxford Pharmagenesis, Inc., MedThink SciCom, a division of MedThink Inc., and OPEN MINDS, who have been compensated for their services.

Learn more about the community, or become a member today by visiting

For additional questions and inquiries, please contact Brittney Shindledecker, Senior Associate, OPEN MINDS at 717-334-1329 or

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