Gettysburg, PA (October 2, 2022) — The 2022 OPEN MINDS CEO Technology Summit: Leading & Competing In A Digital Age, sponsored by Qualifacts, opens day two of The 2022 OPEN MINDS Technology & Analytics Institute in Las Vegas, NV with a full day of executive-level training for organizations adapting to the new digital era and adopting new technologies to increase their competitive edge. Attendees will explore the future of health care technology and learn how to build a tech strategy for your organization.

The 2022 OPEN MINDS CEO Technology Summit: Leading & Competing In A Digital Age kicks off on Wednesday, November 9, at M Resort Spa & Casino, Las Vegas, NV, with the session, “OPEN MINDS Technology Framework For Success.” The session, led by Monica E. Oss, Chief Executive Officer for OPEN MINDS, will provide an overview of the six domains of technology that executive teams should understand when planning their platform framework. These include electronic health records (EHR) and billing, human resources information systems and financial/general ledger systems, hybrid and community-based service delivery platforms, consumer experience and engagement platforms, value-based/risk-based reimbursement platforms, and integrated analytics and service performance optimization.

The Summit will continue with five in-depth executive sessions led by OPEN MINDS Senior Associates, Ken Carr, and Joseph P. Naughton-Travers:

Competing In A Digital World: Technology’s Role In Building The Community-Based Service Delivery Platform Of The Future – Jill West, Chief Executive Officer for People Incorporated will delve into how provider organizations can successfully deliver care in the community and at home while ensuring that staff in the field are adequately connected virtually. The discussion will examine how to integrate telehealth into EHR systems to ensure smart home and remote health monitoring, secure communications, and provide the tools needed by field and remote staff.

Leveraging Technology To Enhance Consumer Experience & Engagement – This session features Rachel Wood, Vice President, Patient Experience with Discovery Behavioral Health and Jim Geckler, President and Chief Executive Officer for Harmony Foundation. Ms. Wood and Mr. Geckler will discuss how to improve consumer engagement across all technology platforms so that consumers can proactively take action and become more informed about the health care and services they receive. The session will address ways to ensure services are convenient, easy to access, seamless, and person-centered.

Mastering Performance & Value-Based Metrics To Transform Service Delivery – This case study, featuring Randall Haskins, Chief Operating Officer for Integrated Services for Behavioral Health, will investigate how organizations use technologies to manage care and costs. It will address the technologies available to track and report metrics such as clinical quality, access to care, treatment engagement, referral, and response time.

Capitalizing On Your ROI: Driving Your Strategic Technology Investments – Focused on best practices for optimizing clinical quality and performance metrics through reporting, attendees will learn how to implement dashboards for the board of directors, executive team, department managers, and individual staff to carve out your organization’s strategic advantage from business intelligence and other data sources.

OPEN MINDS Technology Requirements Checklist – 18 Must-Have Capabilities – In this wrap-up session, attendees will hear a rundown of OPEN MINDS’ 18-question checklist to help executive teams assess their current technology-based management capabilities and gaps in meeting strategic growth and future goals and requirements.

Registration for the 2022 OPEN MINDS CEO Technology Summit: Leading & Competing In A Digital Age is included in the registration for The 2022 OPEN MINDS Technology & Analytics Institute taking place November 8 through 10 in Las Vegas, Nevada. The All-Access Institute Pass is $900 and you can register here.

Registration is included in Elite-level subscriptions to the OPEN MINDS Circle market intelligence service. For more information on the program, sponsorship opportunities, or media inquiries, contact the Executive Education and Events team at 717-334-1329 or

OPEN MINDS is a national market intelligence, management consulting, and marketing services firm specializing exclusively in the markets of the health and human service field that serve consumers with chronic conditions and complex support needs. OPEN MINDS’ mission is to provide payers, service provider organizations, and technology and scientific firms that serve these consumers with the market and management knowledge needed to improve their organizational efficiency and effectiveness.

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