This presentation was delivered on August 13, 2019 at The OPEN MINDS 2019 Management Best Practices Institute. In the presentation, the speakers discussed how they utilized their digital transformation initiatives as a driver for organizational change within the Salisbury House portfolio of behavioral health care companies. The speakers shared their approach, initial results, roadblocks and continued plans for Salisbury’s transformation from a “mom and pop” culture to more data driven, process focused enterprise. The presentation speakers included: Tracy Hockenberry, MA, NCC, LPC, Director of Business Systems, Salisbury Management, Inc. Shaun Poulton, Chief Information Officer, Salisbury Management, Inc . . .

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