The Convergence Of Technology & Crisis Management: Lessons Learned While Responding To A Pandemic & Planning What Your Organization Should Be Doing Right Now

This presentation was delivered on June 1, 2020 at The 2020 OPEN MINDS Strategy & Innovation Institute. In the presentation, the speakers discussed how technology can be used to mitigate staffing difficulties during an emergency; illustrated how New York’s largest child and family organization transitioned to a virtual visit model without sacrificing efficiencies; analyzed options to ensure security and compliance remain a high priority while staff work and deliver care virtually; and explored tactics for maintaining staff engagement and mental health to combat physical distancing. The presentation speakers included: Uday Madasu, Chief Information Officer, The Jewish Board AJ Peterson . . .