Health and human service policymaker, payer, and provider organization executives are counting on home-based services to solve many of the access, performance, and cost issues in the field. This includes the ability to leverage clinician time with technology, increase speed to services, and the ability to serve consumers in their homes rather than more expensive settings. But this assumption—and those results—depends on consumers having both stable housing and access to technology.

The challenges with access to technology for the 65+ population were the focus of a new analysis—Aging Connected 2025 Report. At the macro level, 32% of people 65+ have no high-speed home internet service. And 27% of this population doesn’t have desktop or laptop computers.

In addition,…