There is room for improvement in the policies and systems in place for serving children facing medical complexity (CMC) according to the results of recent Boston University research,;What Families Of Children With Medical Complexity Say They Need: Humanism In Care Delivery Change.;Families are looking for child-centered whole person approaches to services and facilitation of family-to-family supports to transform the system of care.

On the policy and practice side of the equation, the researchers called out a number of recommendations. First was a care coordinator/navigator role for navigating cross-sector services and supports . . .

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