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Crisis Management & Technology

Technology can play a key role in crisis management for behavioral health by improving communication, coordination, and access to care

Executive Briefing | Nov 18, 2024
Recently, the Centers for Medicare & Medicaid Services (CMS) approved New Hampshire’s Medicaid state plan amendment for community-based mobile crisis intervention teams to provide services for people experiencing a mental health or substance use disorder crisis (see CMS Approves New Hampshire’s Request to Provide Essential Behavioral Health Services Through Mobile Crisis Intervention Teams). The agency also approved…
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This presentation took place at The 2024 OPEN MINDS Executive Leadership Retreat. Keynote speaker James A. Polo, M.D., MBA, Chief Medical Officer of Carelon Behavioral Health discussed Carelon’s ‘boots on the ground’ approach for enhancing access to care for people living with serious mental illness, exploring cutting-edge digital innovations shaping the future of crisis platforms and learn about…
Carelon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care. We offer access to a broad network of behavioral health providers and facilities, encompassing all levels of specialty mental health and addiction services so members can receive the right care at the right intensity and at the right time.