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This presentation was delivered by Michael J. Hammond, Vice President, Product Strategy & Partnership Development, Optum Health, on June 4, 2020 at The 2020 OPEN MINDS Strategy & Innovation Institute. In the presentation, Mr. Hammond discussed how to navigate the changes and meet expectations as you prepare to work in a managed care environment, best practices in complex care management, and how to meet expectations in value-based purchasing and align the goals of provider organizations and payers . . .

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