Maintaining Your Organization’s Culture In A Virtual Environment

This presentation took place at The 2021 OPEN MINDS Executive Leadership Retreat on September 21, 2021. In the pre-pandemic era, we were already facing the incorporation of new digital technologies and technology-enable services. We are now contending with an influx of new service delivery models, seemingly all based in a virtual environment—it is important to balance organizational sustainability, maintaining your unique culture, and how these technologies can be integrated into your strategy and organization. A formal approach to managing these changes with an eye toward understanding your organization’s culture is necessary and begins with the leadership . . .