This presentation took place at The 2023 OPEN MINDS Strategy & Innovation Institute. Monica Oss, Chief Executive Officer of OPEN MINDS discussed key institute takeaways and displayed a foundation for consumer-centered care innovation. This closing keynote also reviewed:

Strategic decisionmaking in turbulent markets

Integrating digital tools into consumer service delivery

Marketing for brand awareness and revenue growth

https://vimeo.com/838077219/fa226df4d1?share=copy

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