Building A Digital Transformation Roadmap – Aligning Technology, Team, & Processes For Superior Consumer Experience & Engagement: The 2023 OPEN MINDS Seminar – Sponsored By Qualifacts

This presentation, sponsored by Qualifacts, took place at The 2023;OPEN MINDS;Executive Leadership Retreat. Paul Duck, Chief Strategy Officer, and Carol Clayton, Ph.D., Senior Associate for OPEN MINDS, discussed a road map for digital-first evolution and what it means to be a digital-first organization, the eight dimensions of a digital-first framework for quality and performance, and critical organizational competencies needed for leading-edge technology transformation. The session includes Nicholas Chepesiuk, Vice President, Virtual Care & Innovation, Qualifacts spoke on how to optimize your virtual care model including interoperability with existing systems, decreasing workload . . .