Best Practices For Enhancing Home & Community-Based Service Delivery For Seamless Operations 

This presentation took place at The 2024;OPEN MINDS;Performance Management Institute. Attendees heard from Gwen Koenig,;Chief Of Strategic Growth, The Omni Family Of Services and Jodina Hicks, J.D.,;President, Volunteers Of America Of Pennsylvania. The presenters were designed to help executives reevaluate and improve current models for home and community-based service delivery. Attendees learned review and understand the current processes available, identify bottlenecks and techniques to implement strategies to streamline operations, and learn how to use technology effectively, such as route optimization software or automated order processing systems, to reduce delivery times . . .