Improving Performance & Productivity Through Technology: The Clinical & Support Options Case Study

This OPEN MINDS Executive Roundtable was delivered on August 1, 2024 by Jes Charette Fallon, Associate Vice President of Organizational Excellence, and Karin Jeffers, President and Chief Executive Officer at Clinical & Support Options (CSO). They discussed how they used CSOs to identify areas of opportunity and what action steps it took to embed data and technology into its organizational culture.

They also discussed the difference between value-based care and measurement-informed care and make the case for each; shared statistics showing their quantitative successes; shared stories CSO tells using data and real consumer feedback.

Executive attendees of this . . .