Using Technology As A Means To Enrich Clinical Outcomes: How A Whole Person Care & Crisis Program Are Creating New Quality Standards In A ‘Digital-First’ Age

This presentation took place at The 2024;OPEN MINDS;Technology & Analytics Institute during The 2024;OPEN MINDS;CEO Technology Summit. During this session, Hossam Mahmoud, M.D., MPH,;Regional Chief Medical Officer, Carelon Behavioral Health and Margie Balfour, M.D., Ph.D.,;Chief Of Quality & Clinical Innovation, Connections Health Solutions examined what it means to be a digital-first behavioral health provider, a comprehensive guide for building a hybrid service delivery model and improving clinical outcomes, and the power of data collection and reporting to tell a compelling story about the tangible . . .