Transforming Your Residential Services To Meet The Demands Of The New Health & Human Service Marketplace
This presentation, led by Howard Shiffman, Senior Associate, OPEN MINDS, was given at the 2014 OPEN MINDS California Planning & Performance Management Institute in San Diego, California on August 20, 2014, and presents ways to transform residential services to meet the demands of a new health and human service landscape. Howard Shiffman is joined by Christine James-Brown, President & CEO, Child Welfare League of America, and Joseph M. Costa, Chief Executive Officer, Hillsides, as they present their insights on factors driving industry change, challenges for the marketplace, and the future of practices for residential service organizations . . .

