This presentation, led by Christy Winter, LMSW, Manager of Clinical Informatics and Outcomes, Qualifacts, was given on June 3, 2014 at the 2014 OPEN MINDS Planning & Innovation Institute, in New Orleans, Louisiana. In this session, Christy Winter discusses an overview of outcomes management frameworks and approaches, with concrete examples from Astor Services for Children & Families on how they implemented an outcomes-based management system and the program improvements they realized through the process . . .

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