Performance Management: Is Your Team Making Or Breaking You?

This presentation was led by Bryony Crain, LPC, Behavioral Health Product Manager, Relias Learning; Jennifer McCraw, RN, FNP, Performance Improvement Product Manager, Relias Learning; and Christina Watlington, Ph.D., National Clinical Director, Pathways by Molina at the 2017 OPEN MINDS Performance Management Institute in Clearwater Beach, Florida, on February 16, 2017. In the presentation, Mr. Crain, Ms. McCraw, and Dr. Watlington discussed macro trends in Centers for Medicare and Medicaid Services; micro trends in certified community behavioral health clinics; and a case study on treatment plans, training, and quality . . .