Digital-First Strategy: Boosting Revenue & Client Engagement With Virtual Care–Sponsored By Qualifacts

This presentation, sponsored by Qualifacts, took place at The 2025 OPEN MINDS Strategy & Innovation Institute. Stephen Hopkins, EHR Administrator at Eastern Shore Community Services Board and Nicholas Chepesiuk, Vice President Of Innovation at Qualifacts shared practical applications of telehealth, automated communication, and data-driven insights, demonstrating how an integrated technology strategy can lead to increased efficiency.

https://vimeo.com/1094489403?share=copy#t=0

https://soundcloud.com/user-202102826/improving-consumer-experience/s-xPzr8MT9Ljk?si=cd1b0eaa25b743b8bb98bda7be21a6e9&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing . . .