Successfully Managing Through Uncertain Times Series
Never has it been more important for executives to track market trends and be prepared to adapt to the changing landscape. We also understand that today, health and human service executives are being asked to do more with less. That is why we launched the “Successfully Managing Through Uncertain Times” series to provide the insights, tools, and resources needed for busy executives to successfully navigate this time of business chaos. The comprehensive series includes live events, virtual executive roundtables, how-to management newsletters, daily executive briefings, and more. As the resources become available, we will share them below.
Executive-Led On-Demand Presentations For Health & Human Service Executives
Watch OPEN MINDS on-demand presentations to hear from industry leaders as they discuss the latest industry developments and a path forward.
Lead Like It’s 1863: Timeless Lessons For Navigating Through Uncertainty
In an era of unprecedented complexity, timeless leadership lessons are more relevant than ever. Hear from Monica E. Oss, Chief Executive Officer of OPEN MINDS, as she explores the leadership decisions that shaped American history—and how today’s executives can apply those insights to navigate uncertainty, build trust, and make bold decisions when the stakes are high.
Creating A Merger Strategy For Turbulent Times: A Managing Through Chaos Roundtable Discussion
Chief Executive Officer Monica E. Oss and Chief Strategy Officer Paul Duck of OPEN MINDS discuss the up-to-the-minute changes shaping the health and human services landscape and the merger strategy that organizations need to prep for the post-chaos market. Mergers, acquisitions, and affiliations can be a key link to remaining sustainable in uncertain times.
Balancing Market Uncertainty With “Excellence” – The Leadership Challenge For The Year Ahead
OPEN MINDS Chief Executive Officer, Monica E. Oss, covers insights into practical, executive-level approaches to optimizing service lines for impact and efficiency, while aligning technology investments to support scalability and responsiveness.
OPEN MINDS Chief Executive Officer, Monica E. Oss, and Chief Strategy Officer, Paul Duck, discuss the revenue diversification strategy that health and human service organizations need to prep for the post-chaos market.
Strategy In The Midst Of The Unknown: Finding The Path To Achieve Mission, Vision & Sustainability
OPEN MINDS Chief Executive Officer, Monica E. Oss, takes a candid look at the current industry landscape and offers actionable insights and tools to help organizations not only navigate uncertainty but also emerge stronger.
OPEN MINDS senior team members discuss up-to-the-minute changes shaping the health and human services landscape and explore the implications and opportunities.
OPEN MINDS senior team members explore OPEN MINDS leadership and management framework for navigating through uncertainty to achieve strategic and organizational success.
Explore Our Full Suite Of Resources For Successfully Managing Through Uncertain Times
Each week, month, and at each institute, we are adding more strategic insights and guidance to the series to keep the information relevant and actionable.

Download Our eBook — Successfully Managing Through Uncertain Times: A Health & Human Service Executive Guide
Executives need to modify their approach to both strategy and management to successfully navigate this time of business chaos. To target this need head-on, we developed a comprehensive guide that includes our best practice models and frameworks for ensuring future sustainability in an evolving market.
Upcoming Presentations
Each upcoming OPEN MINDS institute will feature special presentations designed to inform and equip senior leaders with clear, data-driven strategies for navigating shifting market conditions, anticipating industry trends, and making agile, forward-looking decisions in a dynamic business landscape.
- Making Digital Transformation A Reality: A Managing Through Chaos Roundtable Discussion
October 23, 2025, 9:45 am – 11:00 am ET | Philadelphia, PA - Finding A Financially Sustainable Path To Digital Transformation: The Executive’s Tech Challenge
October 23, 2025, 3:10 pm – 3:45 pm ET | Philadelphia, PA


How-To Management Newsletters
Once a month, we publish a how-to management newsletter, focused on a specific management topic, delivering actionable models, proven processes, and practical insights to help leaders effectively navigate challenges and drive continuous improvement.
- Planning For Sustainability With Service Line Diversification
- Optimization Of Current Payer Relationships
- The Growth Blueprint For Maximizing Revenue
- A Plan For Aggressive Cash Management
- Mastering Metrics For Smarter Strategic Decisions
- Are You Ready For M&A?
- A Five-Part Framework For Maximizing Fundraising
- How To Build A Data-Driven Workforce Strategy
Executive Briefings
Each week, we release an executive briefing written by OPEN MINDS CEO, Monica E. Oss, featuring high-impact insights on a wide range of management topics — providing strategic perspectives, leadership guidance, and timely commentary to support informed decision-making at the highest level.
- Clearing The LTSS Landscape
- Revenue Over Volume
- Building Your Leadership Factory
- The Engagement Issue
- The Autism Metrics
- Another Year, More Mergers
- VBR Momentum
- The Smart Home Move
- We’re All Techies Now
- Cost Management & The Complex
- The Aging Of Reentry
- The Big Bill Fallout
- From Your Wrist To The Cloud
- Riding The Policy Rollercoaster
- The New Leadership Profile
- The Future? Who Knows…
- The Tech Disconnect
- The Affiliation Question
- Mother Of Invention
- The Health Plan Imperative


Connect With Our Team Of Senior Advisors
To learn more about our new leadership framework for uncertain times, schedule a virtual meeting with one of our senior advisors. Call us at 877-350-6463 or email sfox@openminds.com.