Beyond The Office

Telehealth isn’t going away. But it isn’t taking over, either.

The question for health plan and provider organization executives is no longer whether to offer virtual care. The question is what delivery model will define the next decade—and how much infrastructure to build around each modality.

A recent study of behavioral health treatment patterns among U.S. service members offers some clarity (see;Telebehavioral Health, In-Person, And Hybrid Modalities Of Treatment Delivery Among US Service Members: Longitudinal Observational Study). Among individuals receiving care for 12 behavioral health conditions, 60% received in-person care only, 4 . . .