Adopting Technology That Works: Real-World Case Studies In Documentation & Workforce Engagement

This;OPEN MINDS;Executive Roundtable was delivered on April 30, 2026, by Diana K. Awde, Chief Information Officer at My Health My Resources of Tarrant County (MHMR). She shared two case studies showing how MHMR used technology to improve its clinical documentation quality and strengthen its employee engagement.

The first case study looked at how MHMR addressed inconsistent documentation quality and time-consuming note-writing requirements with the adoption of Bells AI, an artificial intelligence (AI) documentation assistant with integrated scribe functionality. In the second case study, Ms. Awde shared how MHMR replaced fragmented, paper-based, and memory . . .